Remote Jobs at Vouched

Candidates should possess at least 5 years of experience in customer success or account management within a B2B SaaS environment, ideally with startup experience, and hold a Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field. They must demonstrate strong sales strategies and technical proficiency with SaaS platforms, along with the ability to understand complex customer challenges and craft effective solutions. Exceptional communication and interpersona…

Candidates should have 5+ years of experience in customer-facing implementation, technical account management, or project management roles within B2B SaaS. Strong project management skills with a proven track record of managing multiple concurrent implementations are required. Technical aptitude includes proficiency in SQL (Snowflake or similar), comfort with APIs and developer documentation, and experience triaging technical issues and collaborating with engineering to resolve them. Experience …

Candidates should have 1-3 years of experience in customer success, account management, or a customer-facing role in B2B SaaS. Strong relationship-building and communication skills are essential for engaging both business and technical stakeholders. The role requires excellent organization to manage multiple customer accounts simultaneously and a proactive, resourceful, and adaptable attitude suitable for a startup environment. Demonstrated curiosity and a willingness to learn technical concepts…