Candidates should possess 4-7 years of customer-facing account leadership or related experience, demonstrating a high degree of skill in serving as a trusted advisor, and preferably have benefits experience. Strong experience working directly as a benefit consultant is highly desirable. Familiarity with CRM software and business intelligence tools such as Gong, Looker, Gainsight, and Highspot is preferred.
Candidates should have 2-4 years of professional experience, demonstrated success independently managing and implementing complex projects with keen attention to detail and deadlines, excellent interpersonal and communication skills, a proactive, self-starter mentality, and the ability to think two steps ahead on every project. They should also possess excellent teamwork, collaborative, and problem-solving skills, the ability to participate and contribute during internal discussions, and demonst…
Candidates must have at least 6 months of experience in customer support or service and proficiency in the English language at an Upper-Intermediate level or higher. Strong critical thinking, adaptability to change, exceptional communication, high empathy, good computer literacy in Office Suite and Google Programs, ability to work individually and in a team, and a solid level of accountability are required. The role is full-time, remote, requires availability during US core hours (7:30 AM - 4:00…