Candidates should have at least 1 year of experience in a Customer Success Manager role or similar, with a proven track record of driving results. A customer-centric mindset is essential, along with the ability to build relationships and advocate for customers. Candidates must be tech-savvy quick learners, comfortable with new tools, and have a passion for entrepreneurship and small business success.
Candidates should have strong technical skills to build and deploy high-quality code, along with a solid understanding of growth metrics and marketing ROI. A data-driven mindset is essential, as well as experience in problem-solving and rapid experimentation. Collaboration skills are important for working across teams, and a passion for early-stage startups is preferred.
Candidates should have over 4 years of experience working on complex web applications with modern tools and a proven track record as a lead developer. Familiarity with the company's tech stack is considered a bonus. A passion for crafting software and a strong ability to design thoughtful solutions are essential, along with excellent communication skills to articulate ideas effectively.