Remote Jobs at Aircall

Candidates should possess 4+ years of experience in software engineering, DevOps, or a related field, with proficiency in English. They should have experience with automation tools and frameworks, familiarity with coding languages such as Python, Typescript, and JavaScript, and experience with Git. Prior experience with CI/CD pipelines and development workflows is also required, along with familiarity with tools like Jenkins, GitLab CI, CircleCI, or similar, and experience with Jira, Confluence,…

Candidates should possess at least 5+ years of experience in full-stack development on a large scale, utilizing modern programming languages, frameworks, and technologies with a focus on security, scalability, availability, and performance. Familiarity with the current tech stack including Typescript, Ruby on Rails, React, NextJS, Vercel, AWS, headless CMS, and serverless architecture is preferred, though not required. Fluency in English is essential, along with a growth mindset, exceptional pro…

The ideal candidate should possess 5+ years of experience in Support Operations, demonstrating a strong understanding of support systems, workflows, and processes. They should have experience in building and managing a team of operations specialists, fostering a culture of operational excellence and continuous learning. Additionally, they require experience in managing customer support systems and workflows, with a focus on creating robust, innovative, and scalable solutions, and a proven abilit…

Candidates should have 3+ years of experience in Fraud Prevention Operations (also known as Risk Management or Trust & Safety) for a technology company, preferably within the TelCo sector. Demonstrated experience with fraud detection tools, industry best practices and case management platforms like Zendesk. Strong analytical and problem-solving skills with the ability to interpret complex data and identify patterns, using data analysis tools such as Looker or Datadog (or similar). Comfort with a…

Candidates should have 3-5 years of experience in content management, knowledge management, or technical writing within a B2B SaaS company, and a proven track record of building, managing, and scaling customer-facing Knowledge Bases/help centers. Proficiency in leveraging AI tools for content creation and optimization is required, along with exceptional writing and editing skills.

Candidates should have 3-5 years of experience in content management, knowledge management, or technical writing within a B2B SaaS company, and a proven track record of building, managing, and scaling customer-facing Knowledge Bases/help centers. Proficiency in leveraging AI tools for content creation and optimization is required, along with exceptional writing and editing skills.

The candidate must possess a solid understanding of integration development and APIs. They should be proficient in writing code examples, demos, and sample integrations to aid other developers. Excellent relationship-building skills with external partners and developers, offering technical guidance and strategic insight, are essential. The role requires a self-driven, organized individual who thrives in fast-paced, evolving environments and has a curiosity for the business side of partnerships.

Candidates must possess a solid understanding of integration development and APIs. They should be proficient in writing code examples, demos, and sample integrations to aid other developers. Strong relationship-building skills with external partners and developers, including providing technical guidance and strategic insight, are essential. The ideal candidate is self-driven, organized, and thrives in fast-paced, evolving environments, with a curiosity for the business side of partnerships.

The candidate must have a solid understanding of integration development and APIs, and be able to quickly write code examples, demos, and sample integrations. They should be skilled at building and maintaining strong relationships with external partners and developers, offering both technical guidance and strategic insight. The ideal candidate is self-driven, organized, and thrives in fast-paced, constantly evolving environments, with a curiosity about the business side of partnerships.

The ideal candidate possesses a solid understanding of integration development and APIs, with the ability to quickly write code examples, demos, and sample integrations. Strong relationship-building skills with external partners and developers, offering technical guidance and strategic insight, are essential. The role requires a self-driven, organized individual who thrives in fast-paced, evolving environments and has a curiosity about the business side of partnerships.