\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Need-to-Have Skills\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Proficiency in \u003Cstrong>object-oriented programming\u003C/strong>\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with \u003Cstrong>cloud infrastructure tools\u003C/strong> like AWS and Kubernetes for deployment and scaling.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience designing and implementing \u003Cstrong>scalable, maintainable systems\u003C/strong> in complex environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Expertise in \u003Cstrong>relational databases\u003C/strong> (e.g., PostgreSQL, MySQL) including schema design, query optimization, and performance tuning.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Knowledge of \u003Cstrong>frontend frameworks\u003C/strong> such as React, Angular, or Vue.js for building user-facing interfaces.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with \u003Cstrong>RESTful APIs\u003C/strong> and integration with backend services.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Understanding of \u003Cstrong>CI/CD pipelines\u003C/strong> and how to integrate development processes into scalable workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong collaboration skills, with experience working across teams to deliver high-impact solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Datadog experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">AWS Solution Architect Associate Certification\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Nice-to-Have Skills\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with \u003Cstrong>user authentication systems\u003C/strong> such as SSO, OAuth, or SCIM protocols.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Knowledge of \u003Cstrong>feature flag systems\u003C/strong> and techniques to manage staged rollouts.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with \u003Cstrong>internal tooling development\u003C/strong> and automation frameworks.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Exposure to \u003Cstrong>frontend performance optimization\u003C/strong> techniques and best practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong problem-solving skills and adaptability in fast-paced, evolving environments.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Why Join Us?\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Kojo offers the chance to work on meaningful, high-impact projects that directly shape the future of enterprise-scale systems. You’ll collaborate with a dynamic, diverse team committed to innovation and efficiency. The remote-friendly nature of this role provides flexibility, while Kojo’s culture emphasizes creativity, problem-solving, and seamless collaboration.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>Working at Kojo\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Salary:\u003C/strong> Your salary will be dependent upon many factors, including your experience level, skillset, market dynamics and balancing internal equity relative to other Kojo employees. The compensation and benefits information that we provide is based on Kojo’s good-faith estimate as of the date of the job posting and may be modified in the future.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Benefits:\u003C/strong> This position is also eligible for a new hire equity grant and all US-based full time employees are eligible for our full suite of perks and benefits. For more information about our perks and benefits, check out \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://usekojo.com/careers\">https://www.usekojo.com/careers\u003C/a>.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Location:\u003C/strong> Kojo’s team members work from home 100% of the time across North and South America. If applicable, we’ll identify the travel and/or location-specific requirements of a position in the text above. Otherwise, team members can expect to work business hours congruent with their local time zone and remotely.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Inclusive Workplace:\u003C/strong> Kojo values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we consider for employment qualified applicants with arrest and conviction records. We strongly encourage people from underrepresented groups to apply.\u003Cbr />\u003Cbr />\u003Cbr />\u003Cbr />\u003Cstrong>Scam Notice: \u003C/strong>Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Kojo. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Kojo will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.\u003C/p>","https://jobs.ashbyhq.com/kojo/17a921c9-6912-410e-a3d9-950eb4494d28",{"id":161,"name":162,"urlSafeSlug":162,"logo":163},[372],{"city":20,"region":20,"country":259},"2025-09-06T07:15:56.475Z","Candidates must have proficiency in object-oriented programming and familiarity with cloud infrastructure tools like AWS and Kubernetes for deployment and scaling. Experience designing and implementing scalable, maintainable systems in complex environments is required, along with expertise in relational databases such as PostgreSQL or MySQL, including schema design, query optimization, and performance tuning. Knowledge of frontend frameworks like React, Angular, or Vue.js, familiarity with RESTful APIs and integration with backend services, and an understanding of CI/CD pipelines are also necessary. Strong collaboration skills and experience working across teams are essential. A Datadog experience and AWS Solution Architect Associate Certification are preferred.","The Infrastructure Engineer will design and implement scalable solutions to address enterprise-level challenges, ensuring Kojo’s systems grow seamlessly with client demand. This role involves creating and refining automation tools to improve efficiency, reduce operational toil, and enhance the engineering experience. The engineer will collaborate with Product, SRE, and CS teams to align technical efforts with business objectives, focusing on initiatives such as self-service SSO implementation, multi-org user management enhancements, internal tooling innovation, and database efficiency improvements.",{"employment":377,"compensation":379,"experience":380,"visaSponsorship":384,"location":385,"skills":386,"industries":402},{"type":378},{"id":203,"name":204,"description":321},{"minAnnualSalary":20,"maxAnnualSalary":20,"currency":20,"details":20},{"experienceLevels":381},[382,383],{"id":273,"name":274,"description":328},{"id":330,"name":331,"description":332},{"type":11},{"type":11},[387,388,389,390,391,282,392,393,394,395,279,396,397,398,399,400,401],"Object-Oriented Programming","AWS","Kubernetes","Scalable Systems Design","Relational Databases","MySQL","Schema Design","Query Optimization","Performance Tuning","Angular","Vue.js","SSO Implementation","User Management","Internal Tooling","Database Efficiency",[403,404],{"id":233,"name":288},{"id":160,"name":159},{"id":406,"title":407,"alternativeTitles":408,"slug":424,"jobPostId":406,"description":425,"isReformated":51,"applyUrl":426,"company":162,"companyOption":427,"locations":428,"listingDate":432,"listingSite":196,"isRemote":16,"requirements":433,"responsibilities":434,"status":199,"expiryDate":20,"isGoogleIndexed":51,"summary":435},"06bc4d3f-53e5-4f47-bd8f-48e4af246c0c","Technical Support Specialist",[409,410,411,412,413,414,415,416,417,418,419,420,421,422,423],"SaaS Technical Support Engineer","Tier 2/3 Technical Support Analyst","Application Support Specialist (SaaS)","Escalation Support Engineer","Customer Technical Advocate","Product Support Specialist (Web/Mobile)","Technical Account Specialist","SaaS Incident Manager","Senior Technical Support Analyst","Software Support Engineer","Cloud Application Support Specialist","Technical Operations Specialist","Customer Success Engineer","SaaS Troubleshooting Specialist","IT Support Specialist (SaaS)","technical-support-specialist-06bc4d3f-53e5-4f47-bd8f-48e4af246c0c","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch2>\u003Cstrong>About Kojo\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">It's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us.\u003C/p>\u003Cp style=\"min-height:1.5em\">Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Construction accounts for $10 trillion in global spend annually and we can’t live without its output - our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials - which constitute up to 40% of project costs - are bought and sold. This is our opportunity.\u003C/p>\u003Ch2>The role\u003C/h2>\u003Cp style=\"min-height:1.5em\">You’ll be a technical point of contact for our customers and an escalation partner for the Support team. You’ll own complex investigations, stabilize incidents, uplevel tools and processes, and turn customer insights into product improvements. This is a hands-on role for someone who loves solving puzzles, writing crisp explanations, and reducing repeat issues at the root.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>What you’ll do\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Resolve complex issues\u003C/strong> across email, chat, and occasional phone/video; reproduce bugs, analyze logs, and provide clear, empathetic communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Act as escalation lead\u003C/strong> for priority tickets and customer-critical incidents; coordinate triage with Product & Engineering and manage status updates.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Drive operational excellence:\u003C/strong> improve SLAs, queue health, backlog hygiene, and case quality.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Build the knowledge engine:\u003C/strong> author and maintain macros, troubleshooting steps, and public help articles; enable teammates, and provide both internal and external support.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Partner with Product/Eng:\u003C/strong> synthesize trends, write actionable bug reports, validate fixes, and influence roadmap with data-backed insights.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Own metrics:\u003C/strong> monitor FRT/ART/TTR, CSAT, reopen rate, and deflection. And keep within SLAs.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What you’ll bring\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">5+ years in customer/technical support for a SaaS product; 2+ years handling tier-2/3 escalations.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Advanced troubleshooting for web/mobile apps; ability to isolate environment, data, and workflow factors.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Comfortable collaborating with engineers; write precise repro steps and user stories.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Working knowledge of ticketing and bug tracking (e.g., \u003Cstrong>Zendesk\u003C/strong>, \u003Cstrong>Jira\u003C/strong>), and basic data querying (\u003Cstrong>SQL\u003C/strong> or logs).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Exceptional written and verbal communication—concise, friendly, and calm under pressure.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Process mindset: you notice patterns, standardize the fix, and prevent recurrence.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Nice to have: experience in construction tech or supply chain workflows; scripting (Python/JS); ITIL fundamentals.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>How we’ll measure success\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Customer outcomes:\u003C/strong> CSAT ≥ 95%, lower reopen rate, clear incident comms.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Operational health:\u003C/strong> improved FRT/ART/TTR, healthy backlog and SLA attainment.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Quality & enablement:\u003C/strong> strong KB coverage, reduced variance in case handling, effective trainings.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Product impact:\u003C/strong> high-signal bug reports, validated fixes, and trend insights that inform roadmap.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Working at Kojo\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Salary:\u003C/strong> Your salary will be dependent upon many factors, including your experience level, skillset, market dynamics and balancing internal equity relative to other Kojo employees. The compensation and benefits information that we provide is based on Kojo’s good-faith estimate as of the date of the job posting and may be modified in the future.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Benefits:\u003C/strong> This position is also eligible for a new hire equity grant and all US-based full time employees are eligible for our full suite of perks and benefits. For more information about our perks and benefits, check out \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://usekojo.com/careers\">https://www.usekojo.com/careers\u003C/a>.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Location:\u003C/strong> Kojo’s team members work from home 100% of the time across North and South America. If applicable, we’ll identify the travel and/or location-specific requirements of a position in the text above. Otherwise, team members can expect to work business hours congruent with their local time zone and remotely.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Inclusive Workplace:\u003C/strong> Kojo values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we consider for employment qualified applicants with arrest and conviction records. We strongly encourage people from underrepresented groups to apply.\u003Cbr />\u003Cbr />\u003Cbr />\u003Cbr />\u003Cstrong>Scam Notice: \u003C/strong>Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Kojo. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Kojo will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.\u003C/p>","https://jobs.ashbyhq.com/kojo/d56f5dbb-71e9-4242-a42a-2d7e17c3d79d",{"id":161,"name":162,"urlSafeSlug":162,"logo":163},[429,430,431],{"city":20,"region":20,"country":255},{"city":20,"region":20,"country":257},{"city":20,"region":20,"country":259},"2025-09-18T07:18:21.192Z","Candidates must have 5+ years of experience in customer/technical support for a SaaS product, with at least 2 years handling tier-2/3 escalations. Advanced troubleshooting skills for web/mobile applications are essential, along with the ability to isolate environmental, data, and workflow factors. Proficiency in ticketing and bug tracking systems like Zendesk or Jira, and basic data querying (SQL or logs), is required. Exceptional written and verbal communication skills, a process-oriented mindset, and comfort collaborating with engineers are also necessary. Experience in construction tech or supply chain workflows, scripting (Python/JS), and ITIL fundamentals are considered advantageous.","The Technical Support Specialist will serve as a technical point of contact for customers and an escalation partner for the support team, resolving complex issues via email, chat, and phone/video. This role involves owning complex investigations, stabilizing incidents, improving tools and processes, and translating customer insights into product enhancements. Responsibilities include reproducing bugs, analyzing logs, providing clear communications, coordinating triage with Product & Engineering for priority tickets and critical incidents, and managing status updates. The specialist will also drive operational excellence by improving SLAs, queue health, backlog hygiene, and case quality. They will build the knowledge engine by authoring and maintaining macros, troubleshooting steps, and public help articles, while also partnering with Product/Eng to synthesize trends, write bug reports, validate fixes, and influence the product roadmap with data-backed insights. Monitoring key metrics like FRT/ART/TTR, CSAT, reopen rate, and deflection will also be part of the role.",{"employment":436,"compensation":438,"experience":439,"visaSponsorship":446,"location":447,"skills":448,"industries":458},{"type":437},{"id":203,"name":204,"description":321},{"minAnnualSalary":20,"maxAnnualSalary":20,"currency":20,"details":20},{"experienceLevels":440},[441,445],{"id":442,"name":443,"description":444},"d9dd41a2-3551-412f-981e-de2bc1e7bb34","Mid-level (3 to 4 years)","Build upon established skills and take on more responsibility.",{"id":273,"name":274,"description":328},{"type":11},{"type":11},[449,450,451,452,453,227,454,455,456,457],"Technical Support","Customer Service","Bug Reproduction","Log Analysis","Communication","Troubleshooting","Knowledge Base Management","Product Development","Engineering",[459,460],{"id":233,"name":288},{"id":233,"name":461},"Software",{"id":463,"title":464,"alternativeTitles":465,"slug":481,"jobPostId":463,"description":482,"isReformated":51,"applyUrl":483,"company":162,"companyOption":484,"locations":485,"listingDate":487,"listingSite":196,"isRemote":16,"requirements":488,"responsibilities":489,"status":199,"expiryDate":20,"isGoogleIndexed":51,"summary":490},"ec8a9466-586b-48a7-9130-7cc36867797e","Merchandising Specialist, Contract",[466,467,468,469,470,471,472,473,474,475,476,477,478,479,480],"E-commerce Merchandising Specialist","Mechanical Product Merchandiser","Catalog Merchandising Specialist","Sourcing Merchandising Specialist","Product Data Merchandiser","E-commerce Product Specialist","Mechanical Supplier Merchandiser","Contract Merchandising Specialist","Product Taxonomy Specialist","Customer Experience Merchandiser","Online Merchandising Specialist","Mechanical Product Catalog Manager","E-commerce Content Specialist","Procurement Merchandising Specialist","Digital Merchandising Specialist","merchandising-specialist-contract-ec8a9466-586b-48a7-9130-7cc36867797e","Salary: $50K - $80K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch2>\u003Cstrong>About Kojo\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">It's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us.\u003C/p>\u003Cp style=\"min-height:1.5em\">Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Construction accounts for $10 trillion in global spend annually and we can’t live without its output - our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials - which constitute up to 40% of project costs - are bought and sold. This is our opportunity.\u003C/p>\u003Cp style=\"min-height:1.5em\">We’re seeking a Mechanical Merchandising Specialist with a background in distribution or supply to help refine and expand our mechanical product catalog. You’ll use your industry knowledge and Excel expertise to ensure our catalog is accurate, searchable, and aligned with customer needs. This is a 6-month contract role with ~40 hours per week (potential to scale to full-time, permanent employee as needed).\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">As our Mechanical Merchandising Specialist, you’ll be the subject matter expert who ensures our catalog feels natural and reliable for the people who use it every day. You’ll take your knowledge from years in distribution and apply it in a new, tech-driven setting — helping us structure, refine, and expand thousands of SKUs so they’re intuitive, searchable, and aligned with how pros in the field actually work.\u003C/p>\u003Cp style=\"min-height:1.5em\">Success in this role hinges on more than data cleanup - you’ll be a thought partner to our product and engineering team to shape the digital backbone of Kojo’s platform. Serving as the voice of the customer when it comes to how mechanical products should be categorized and described, you’ll work closely with Kojo leadership to build workflows that make it possible for builders to finish projects faster, with fewer delays, and less wasted spend.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>This role will include:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Revising our existing catalog structure to ensure it meets industry standards, including working through a queue of items from our catalog that are in need of refinement\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Refining a generics catalog to help improve customer search, sourcing, and analytics\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Developing our taxonomy to ensure it meets industry standards and unblocks product development, including browsing and analytics products\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Continuously adjusting linked and related items to build out improved procurement workflows\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Collaborating closely with Product, Design and Engineering as a mechanical products expert\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>What you’ve accomplished:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">4+ years working for an mechanical supplier or distributor in merchandising, sourcing, ecommerce, or other customer-facing roles requiring deep product knowledge\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Expert knowledge of mechanical products\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excel speed and comfort with large datasets (bonus if you’ve used tools like VLOOKUP, pivot tables, or macros).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to balance speed and accuracy — hitting weekly throughput targets without sacrificing quality\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to deliver and receive feedback, track record of continuous improvement efforts in support of the customer experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience correcting and improving e-commerce item descriptions.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience Working with clients on custom items and meshing preset catalogs with custom prefab\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Preference for familiarity with ERP, PIM, or procurement systems (SAP, Oracle, NetSuite, etc.), and basic SQL or BI tool experience to pull and analyze catalog performance data (though not required)\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>What you care about:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Innovation: You seek to understand the truth behind problems and find solutions to them and you are determined to transform this industry\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Impact: You prioritize rigorously and accomplish amazing amounts of important work\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Customer Obsession: You care deeply about our customers and you go the extra mile to delight them\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Accountability: You are motivated by having the space to make your best judgments about what should be done and how to do it\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Working at Kojo\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Salary:\u003C/strong> Your salary will be dependent upon many factors, including your experience level, skillset, market dynamics and balancing internal equity relative to other Kojo employees. The compensation and benefits information that we provide is based on Kojo’s good-faith estimate as of the date of the job posting and may be modified in the future.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Benefits:\u003C/strong> This position is also eligible for a new hire equity grant and all US-based full time employees are eligible for our full suite of perks and benefits. For more information about our perks and benefits, check out \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://usekojo.com/careers\">https://www.usekojo.com/careers\u003C/a>.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Location:\u003C/strong> Kojo’s team members work from home 100% of the time across North and South America. If applicable, we’ll identify the travel and/or location-specific requirements of a position in the text above. Otherwise, team members can expect to work business hours congruent with their local time zone and remotely.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Inclusive Workplace:\u003C/strong> Kojo values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we consider for employment qualified applicants with arrest and conviction records. We strongly encourage people from underrepresented groups to apply.\u003Cbr />\u003Cbr />\u003Cbr />\u003Cbr />\u003Cstrong>Scam Notice: \u003C/strong>Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Kojo. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Kojo will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.\u003C/p>","https://jobs.ashbyhq.com/kojo/73da60af-068d-4944-a262-0e5a5d9afe5f",{"id":161,"name":162,"urlSafeSlug":162,"logo":163},[486],{"city":20,"region":20,"country":26},"2025-09-23T07:17:37.818Z","Candidates must have over 4 years of experience in merchandising, sourcing, e-commerce, or other customer-facing roles within a mechanical supplier or distributor, demonstrating deep product knowledge. Expertise in mechanical products and advanced Excel skills, including VLOOKUP, pivot tables, or macros, are essential. The ability to balance speed and accuracy, deliver and receive feedback, and a track record of continuous improvement in customer experience are required. Experience correcting and improving e-commerce item descriptions and working with clients on custom items is also necessary. Familiarity with ERP, PIM, or procurement systems and basic SQL or BI tool experience is preferred.","The Merchandising Specialist will revise the existing catalog structure to meet industry standards and refine a generics catalog to improve customer search, sourcing, and analytics. They will develop the product taxonomy to meet industry standards and unblock product development, and continuously adjust linked and related items to build improved procurement workflows. This role involves collaborating closely with Product, Design, and Engineering teams as a mechanical products expert and serving as the voice of the customer for mechanical product categorization and descriptions.",{"employment":491,"compensation":493,"experience":496,"visaSponsorship":500,"location":501,"skills":502,"industries":512},{"type":492},{"id":203,"name":204,"description":321},{"minAnnualSalary":494,"maxAnnualSalary":268,"currency":206,"details":495},50000,"6-month contract role with potential to scale to full-time, permanent employee.",{"experienceLevels":497},[498,499],{"id":442,"name":443,"description":444},{"id":273,"name":274,"description":328},{"type":11},{"type":11},[503,504,505,506,507,508,509,510,511],"Mechanical Product Catalog","Distribution","Supply Chain","Excel","Data Accuracy","Searchability","SKU Management","Product Categorization","Data Analysis",[513,514,516],{"id":233,"name":288},{"id":233,"name":515},"E-commerce",{"id":233,"name":517},"Supply Chain Management",{"id":519,"title":520,"alternativeTitles":521,"slug":537,"jobPostId":519,"description":538,"isReformated":51,"applyUrl":539,"company":162,"companyOption":540,"locations":541,"listingDate":544,"listingSite":196,"isRemote":16,"requirements":545,"responsibilities":546,"status":199,"expiryDate":20,"isGoogleIndexed":51,"summary":547},"fd01289f-d329-4b3c-bcdd-ddcb4e7a2899","Customer Success Manager, Onboarding - Enterprise",[522,523,524,525,526,527,528,529,530,531,532,533,534,535,536],"Enterprise SaaS Onboarding Specialist","Customer Implementation Manager - Enterprise Software","SaaS Onboarding Lead - Construction Tech","Technical Implementation Manager - Enterprise SaaS","Customer Adoption Manager - Enterprise","SaaS Implementation Consultant - Enterprise","Client Onboarding Manager - Enterprise Software","Enterprise Customer Implementation Lead","SaaS Project Manager - Customer Onboarding","Technical Account Manager - Onboarding (Enterprise)","Customer Success Implementation Manager - SaaS","Enterprise Onboarding and Training Specialist","SaaS Implementation Strategist - Enterprise","Client Implementation Lead - Construction Software","Enterprise SaaS Adoption Consultant","customer-success-manager-onboarding-enterprise-fd01289f-d329-4b3c-bcdd-ddcb4e7a2899","Salary: $75K - $90K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch2>\u003Cstrong>About Kojo\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">It's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us.\u003C/p>\u003Cp style=\"min-height:1.5em\">Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Construction accounts for $10 trillion in global spend annually and we can’t live without its output - our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials - which constitute up to 40% of project costs - are bought and sold. This is our opportunity.\u003C/p>\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">The Customer Onboarding Manager will lead our mid-to-large market customers to successful adoption and long-term success with the Kojo platform by coordinating and delivering strategic implementation plans that meet customer business needs. This role will ensure continuous strategic alignment across teams and with customer contacts, and provide customized solutions to ensure a seamless customer experience.\u003C/p>\u003Cp style=\"min-height:1.5em\">The Onboarding CSM must be an excellent project manager of their book of business and committed to seeing our customers adopt and succeed on our platform.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>This role will include:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Leading the implementation process for Kojo’s largest customers quickly and with a high degree of responsiveness and service, as their main Kojo point of contact, including planning calls, product trainings, and regular engagement as needed to ensure successful results\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Effectively supporting ~20 concurrent implementation projects, ensuring all new Kojo customers receive a personalized and hands-on experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Conducting meetings and consultations with stakeholders to identify project requirements and define scope, deliverables, and timelines\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Conducting all new customer product trainings and following up to ensure adoption across all personas, including occasional travel to customer teams in-person across North America\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Establishing strategic relationships with multiple points of contact within each organization, and conveying Kojo’s value in a meaningful way to all key personas and users\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Checking in regularly with customers to ensure the project is progressing and they are actively using our products, striving for optimal usage patterns\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ensuring a healthy book of business by identifying churn risk and developing strategic save plans for any customers at risk\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Synthesizing customer needs and sharing themes with the Kojo Product team in a way that maintains the customer’s perspective while also understanding the broader Kojo product roadmap\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>About You\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">Are you a consultative project manager who thrives when they're meeting customers and providing valuable impact to the customers they are supporting? This may be a great role for you!\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>What you’ve accomplished:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">3+ years working in a customer onboarding and implementation role in SaaS, software, or technology-based environment; \u003Cem>familiarity with construction industry a plus\u003C/em>\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience leading large-scale, longer term (6+ months) implementation projects, managing a diverse group of stakeholders\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience conducting technical product trainings, both virtually and in person\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Rapid yet personalized implementation of a software product where metrics and success are based on time to value, adoption, and revenue retention\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to prioritize solving customer problems while managing a large book of business\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong written and verbal communication skills in front of a variety of technical and non-technical audiences\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>What you care about:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Customer Obsession:\u003C/strong> You understand that what might be small things to us make a huge difference for them\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Passion:\u003C/strong> You care intensely about Kojo's success\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Impact:\u003C/strong> You are both fast-paced and detail oriented\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Innovation:\u003C/strong> You seek to understand the truth behind problems and find solutions to them\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Working at Kojo\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Salary:\u003C/strong> Your salary will be dependent upon many factors, including your experience level, skillset, market dynamics and balancing internal equity relative to other Kojo employees. The compensation and benefits information that we provide is based on Kojo’s good-faith estimate as of the date of the job posting and may be modified in the future.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Benefits:\u003C/strong> This position is also eligible for a new hire equity grant and all US-based full time employees are eligible for our full suite of perks and benefits. For more information about our perks and benefits, check out \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://usekojo.com/careers\">https://www.usekojo.com/careers\u003C/a>.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Location:\u003C/strong> Kojo’s team members work from home 100% of the time across North and South America. If applicable, we’ll identify the travel and/or location-specific requirements of a position in the text above. Otherwise, team members can expect to work business hours congruent with their local time zone and remotely.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Inclusive Workplace:\u003C/strong> Kojo values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we consider for employment qualified applicants with arrest and conviction records. We strongly encourage people from underrepresented groups to apply.\u003Cbr />\u003Cbr />\u003Cbr />\u003Cbr />\u003Cstrong>Scam Notice: \u003C/strong>Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Kojo. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Kojo will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.\u003C/p>","https://jobs.ashbyhq.com/kojo/4964ad7c-3eeb-494c-b855-d15ac1eb8db3",{"id":161,"name":162,"urlSafeSlug":162,"logo":163},[542,543],{"city":20,"region":20,"country":26},{"city":20,"region":20,"country":194},"2025-09-25T09:37:15.263Z","Candidates should have at least 3 years of experience in a customer onboarding and implementation role within the SaaS, software, or technology sector, with familiarity in the construction industry being a plus. Experience leading large-scale, longer-term implementation projects (6+ months) and managing diverse stakeholders is required, as is the ability to conduct technical product trainings both virtually and in person. Strong written and verbal communication skills for technical and non-technical audiences are essential.","The Customer Onboarding Manager will lead mid-to-large market customers through strategic implementation plans to ensure successful adoption and long-term success with the Kojo platform. This role involves acting as the main point of contact for enterprise customers, managing approximately 20 concurrent implementation projects, and conducting product trainings and regular engagement to ensure successful results. Responsibilities include identifying project requirements, defining scope, deliverables, and timelines, establishing strategic relationships with customer stakeholders, conveying Kojo’s value, monitoring customer progress and product usage, and developing save plans for at-risk customers. The role also requires synthesizing customer needs and sharing themes with the Kojo Product team.",{"employment":548,"compensation":550,"experience":553,"visaSponsorship":557,"location":558,"skills":559,"industries":567},{"type":549},{"id":203,"name":204,"description":321},{"minAnnualSalary":551,"maxAnnualSalary":552,"currency":206,"details":20},75000,90000,{"experienceLevels":554},[555,556],{"id":442,"name":443,"description":444},{"id":273,"name":274,"description":328},{"type":11},{"type":11},[560,561,562,563,341,564,565,566,288],"Customer Onboarding","Project Management","Implementation","Customer Success","Strategic Planning","Product Training","Stakeholder Management",[568,569],{"id":233,"name":288},{"id":160,"name":159},{"id":571,"title":572,"alternativeTitles":573,"slug":584,"jobPostId":571,"description":585,"isReformated":51,"applyUrl":586,"company":162,"companyOption":587,"locations":588,"listingDate":591,"listingSite":196,"isRemote":16,"requirements":592,"responsibilities":593,"status":199,"expiryDate":20,"isGoogleIndexed":51,"summary":594},"7faf981f-f3cc-43fc-ada9-8bdfab7d1849","Electrical Merchandising Associate, Contract",[574,575,576,577,578,579,580,581,582,583],"Electrical Product Data Specialist","Electrical Catalog Administrator","Electrical Merchandising Data Analyst","Electrical Product Information Coordinator","Electrical Distribution Data Specialist","Electrical Product Content Specialist","Electrical Catalog Data Associate","Electrical Product Merchandising Coordinator","Electrical Product Data Steward","Electrical Catalog Specialist","electrical-merchandising-associate-contract-7faf981f-f3cc-43fc-ada9-8bdfab7d1849","Salary: $50K - $65K\n\nLocation Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch2>\u003Cstrong>About Kojo\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">It's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us.\u003C/p>\u003Cp style=\"min-height:1.5em\">Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Construction accounts for $10 trillion in global spend annually and we can’t live without its output - our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials - which constitute up to 40% of project costs - are bought and sold. This is our opportunity.\u003C/p>\u003Cp style=\"min-height:1.5em\">We’re seeking an \u003Cstrong>Electrical Merchandising Associate\u003C/strong> to help keep our product catalog accurate, organized, and easy to use. This is a 6-month contract role (open to anywhere from ~20~40 hours per week), with potential to scale to full-time permanent employment.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">As Kojo’s Electrical Merchandising Associate, you’ll play an important role in maintaining and improving our electrical product catalog. You’ll review product data, update descriptions, and make sure information is structured in a way that supports search, sourcing, and ordering.\u003C/p>\u003Cp style=\"min-height:1.5em\">A general understanding of electrical products and industry workflows is key, as success in this role hinges on proper customer understanding. Experience in a distribution, supply, or contractor-facing environment will give you the context to identify common products, categories, and catalog processes. This is a hands-on, detail-oriented role where accuracy and consistency are key.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>This role will include:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Review and update product information to ensure accuracy, consistency, and completeness.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work through catalog queues (missing info, duplicates, miscategorized items).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Assist with organizing catalog categories so items are intuitive and easy to search.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Maintain links between related and substitute items to support purchasing workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Collaborate with Product and Merchandising teams by providing clean, reliable data.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>What you’ve accomplished:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">1–2 years of experience in a distributor, supplier, or contractor-facing environment (e.g., receptionist, inside sales support, purchasing admin, or catalog/data entry).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\"> Familiarity with electrical products or distribution workflows. Exposure to common electrical distribution products (e.g., conduit, fittings, wiring, breakers, panels, lighting) is a must.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Comfort using Excel or Google Sheets (sorting, filtering, copy/paste; bonus if you’ve used simple formulas like VLOOKUP or pivot tables).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong attention to detail and ability to stay focused while working with large sets of data.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Reliability and consistency in meeting weekly accuracy and throughput goals.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Openness to feedback and a willingness to learn new tools and processes.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">(Nice to have, but not required)\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Prior experience working with product catalogs, PIM, ERP, or procurement systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Exposure to e-commerce item setup or maintenance.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience in an \u003Cstrong>electrical supply house, distributor, or contractor-facing role\u003C/strong> (inside sales, counter sales, purchasing, or customer service).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Awareness of product identifiers (e.g., manufacturer part numbers, trade sizes, SKU conventions).\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>What you care about:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Innovation: You seek to understand the truth behind problems and find solutions to them and you are determined to transform this industry\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Impact: You prioritize rigorously and accomplish amazing amounts of important work\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Customer Obsession: You care deeply about our customers and you go the extra mile to delight them\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Accountability: You are motivated by having the space to make your best judgments about what should be done and how to do it\u003Cbr />\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Working at Kojo\u003C/strong>\u003C/h2>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Salary:\u003C/strong> Your salary will be dependent upon many factors, including your experience level, skillset, market dynamics and balancing internal equity relative to other Kojo employees. The compensation and benefits information that we provide is based on Kojo’s good-faith estimate as of the date of the job posting and may be modified in the future.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Benefits:\u003C/strong> This position is also eligible for a new hire equity grant and all US-based full time employees are eligible for our full suite of perks and benefits. For more information about our perks and benefits, check out \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://usekojo.com/careers\">https://www.usekojo.com/careers\u003C/a>.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Location:\u003C/strong> Kojo’s team members work from home 100% of the time across North and South America. If applicable, we’ll identify the travel and/or location-specific requirements of a position in the text above. Otherwise, team members can expect to work business hours congruent with their local time zone and remotely.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Inclusive Workplace:\u003C/strong> Kojo values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we consider for employment qualified applicants with arrest and conviction records. We strongly encourage people from underrepresented groups to apply.\u003Cbr />\u003Cbr />\u003Cbr />\u003Cbr />\u003Cstrong>Scam Notice: \u003C/strong>Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Kojo. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Kojo will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.\u003C/p>","https://jobs.ashbyhq.com/kojo/37e7f22a-cf33-4f08-a836-296df53f1952",{"id":161,"name":162,"urlSafeSlug":162,"logo":163},[589,590],{"city":20,"region":20,"country":26},{"city":20,"region":20,"country":194},"2025-09-26T07:20:26.211Z","Candidates should have 1-2 years of experience in a distributor, supplier, or contractor-facing environment, with familiarity with electrical products or distribution workflows. Exposure to common electrical distribution products like conduit, fittings, wiring, breakers, panels, and lighting is essential. Proficiency in Excel or Google Sheets, including sorting, filtering, and copy-pasting, is required, with bonus points for VLOOKUP or pivot table experience. Strong attention to detail, reliability, consistency in meeting goals, and openness to feedback are also necessary.","The Electrical Merchandising Associate will review and update product information for accuracy, consistency, and completeness. This role involves working through catalog queues to address missing information, duplicates, and miscategorized items. Responsibilities include organizing catalog categories for intuitive search, maintaining links between related and substitute items, and collaborating with Product and Merchandising teams by providing clean, reliable data.",{"employment":595,"compensation":597,"experience":599,"visaSponsorship":604,"location":605,"skills":606,"industries":614},{"type":596},{"id":203,"name":204,"description":321},{"minAnnualSalary":494,"maxAnnualSalary":267,"currency":206,"details":598},"6-month contract role, potential to scale to full-time permanent employment. Open to ~20-40 hours per week.",{"experienceLevels":600},[601,603],{"id":213,"name":214,"description":602},"Gain initial job experience and develop your skills.",{"id":442,"name":443,"description":444},{"type":11},{"type":11},[607,507,608,609,610,504,505,611,612,613],"Product Catalog Management","Data Consistency","Electrical Products","Construction Industry","Customer Facing","Catalog Processes","Detail-Oriented",[615,616,617],{"id":233,"name":288},{"id":233,"name":515},{"id":233,"name":517},["Reactive",619],{"$ssite-config":620},{"env":621,"name":622,"url":623},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",626],{"company-Kojo":-1,"company-jobs-4cb44948-580b-4241-a5fa-ad56ca28be7d-carousel":-1},"/company/Kojo",{}]