Cognizant

Workday Integrations Principal Consultant - Global AMS (Application Managed Services)

United States

$106,171 – $159,257Compensation
Senior (5 to 8 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: $106,171 - $159,257 (depending on experience and qualifications)

The Workday Integrations Principal Consultant – Global AMS (Global Application Managed Services) is a highly experienced post-production Workday professional, dynamic, and familiar with the managed services construct. As a Workday AMS Principal Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.

Requirements

  • Experience:
    • Minimum of 5-7 years of Corporate Applications portfolio experience.
    • At least 3-5 years’ experience in client-facing roles handling managed services in a global delivery model.
    • Minimum of 3-5 years of experience in Workday Integrations.
  • Certifications: Workday Integrations certification is mandatory.
  • Skills:
    • Strong understanding of Workday Integrations.
    • Ability to multitask and perform a variety of duties.
    • Good communication and interpersonal skills.
    • Willingness to go the extra mile to solve customer problems.
    • Good analytical skills with the ability to solve complex incidents and provide suggestions/best practices.

Responsibilities

  • Integration Lead: Lead Integration/Extend workstream for assigned accounts (Workday Integration and/or Extend certification required).
  • AMS Support: Apply and execute various AMS & Implementation methodologies/activities in Workday FINS engagements.
  • Team Collaboration: Collaboratively work with the GDC team on day-to-day activities, incidents, root cause analysis, and other work requests.
  • On-Call Support: Provide on-call support and holiday coverage as required.
  • SLA Management: Deep knowledge in SLA constructs and adherence.
  • Stakeholder Coordination: Coordinate with external and internal stakeholders to create high business impact.
  • Operational Efficiency: Contribute to the operational efficiency of the Workday practice.
  • Reporting & Analytics: Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for IT and the business at large.
  • Issue Resolution: Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
  • System Maintenance: Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads, and data audits.
  • System Design: Ensures system design fits the needs of the user.
  • Project Management: Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment.
  • Vendor & Team Communication: Ensure team delivers project deliverables on time and provide consistent timely reminders with vendors and the project team.
  • Business Process Improvement: Drive continual business processes improvements across engagements assigned.

Application Instructions

  • Application Deadline: 05/26/2025

Company Information

(Company information not provided in the job description)

Skills

Workday Integrations
Client-facing communication
Interpersonal skills
Analytical skills
Incident resolution
Best practices
Integration Lead
AMS Support
Team Collaboration
SLA Management

Cognizant

Professional services for digital transformation

About Cognizant

Cognizant provides professional services that help businesses adapt to the digital age. The company works with clients to improve their business operations and technology systems through a consultative approach that focuses on specific industries. This means they tailor their services to meet the unique needs of each client, helping them to innovate and operate more efficiently. Unlike many competitors, Cognizant emphasizes a deep understanding of various industries, which allows them to offer more relevant solutions. The goal of Cognizant is to empower clients to thrive in a digital world by transforming their business models and enhancing their operational capabilities.

Teaneck Township, New JerseyHeadquarters
1994Year Founded
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Integration challenges from acquisitions may affect service delivery and client satisfaction.
Expansion into IoT exposes Cognizant to competitive pressures.
Geopolitical risks in Eastern Europe could impact Cognizant's operations.

Differentiation

Cognizant's consultative approach tailors digital solutions to specific industry needs.
Strategic acquisitions enhance Cognizant's capabilities in IoT and digital transformation.
Cognizant's strong presence in Eastern Europe boosts its software engineering talent pool.

Upsides

Growing demand for digital transformation boosts Cognizant's service offerings.
IoT market expansion aligns with Cognizant's acquisition of Mobica.
ServiceNow expertise strengthens Cognizant's position in enterprise IT solutions.

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