Trainee Analyst, PEGA at Owens & Minor

Mumbai, Maharashtra, India

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Bachelor’s degree in Computer Science, Information Technology, or a related field
Strong knowledge of Core Java programming languages
Basic understanding of databases and SQL
Basic knowledge of IT infrastructure and cloud technologies (a plus)
Ability to collaborate with diverse remote teams, managing through a matrix structure
Strong analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to work in a team environment and adapt to a fast-paced workplace

Respond to and resolve daily user issues within Service Level Agreement (SLA) timelines
Perform defect fixes and debugging of reported issues
Conduct day-to-day system maintenance tasks, including monitoring production health
Manage incidents and guide team members involved
Escalate complex issues to the appropriate team and level, serving as a communication point
Participate in training sessions to develop technical and professional skills
Analyze data, generate reports, and provide insights to support business decisions
Communicate effectively with internal and external stakeholders
Work on analysis and development as needed