Tire Service Advisor
Dealer Inspire$57,782 - $62,920/year
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Automotive, RetailIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone and in-person selling techniques
- Ability to leverage digital tools, handheld technology, and systems for sales, service, business decisions, safety alerts, product information, and training
- Ability to operate cash registers, process transactions, track and monitor returns and special orders
- Ability to maintain accurate inventory, audit safety and compliance standards, complete paperwork, logs, and documentation
- Ability to communicate equipment, tools, and supplies needs, report complaints, safety hazards, and problems
- Ability to identify member needs, assist with purchasing decisions, and resolve issues and concerns
- Ability to collaborate with team members, educate and mentor associates, develop interpersonal skills for customer service
- Ability to work respectfully, supportively, and team-oriented, influence and inspire others, understand roadblocks, and assist in training
- Compliance with company policies, procedures, standards of ethics, and integrity; use of Open Door Policy
- Ability to manage work assignments, priorities, deadlines, using policies, data, resources; collaborate with managers, coworkers, customers; adapt to change and feedback
- Commitment to embracing differences, creating inclusive culture, building relationships, communicating positively, mentoring others
- Commitment to maintaining integrity, ethics, compliance, Walmart values, accountability, selfless and humble behavior
Responsibilities
- Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, resources, and mentor new technicians
- Demonstrate expertise in safety protocols, tire/battery services, TPMS, product specs, POS systems, and selling techniques
- Leverage digital tools to plan/drive sales, improve service, elevate engagement, adapt to new tools, and encourage team usage
- Communicate needs for equipment/tools/supplies to TBC Lead, track returns/special orders, operate cash registers, process transactions
- Work hands-on in physical area, maintain accurate inventory, audit safety/compliance, report complaints/hazards/product issues
- Complete paperwork, logs, documentation; ensure merchandise is packaged, labeled, stored per policies
- Identify member needs, assist with purchasing, resolve issues/concerns
- Act as brand advocate, value member experience, model high-quality service/products, develop/influence/inspire team respectfully
- Comply with policies/procedures/ethics via action plans and Open Door Policy in business processes
- Complete work assignments/priorities using policies/data/resources, collaborate with stakeholders, communicate progress, recommend improvements, adapt to change
- Embrace differences, foster belonging, create opportunities for associates to thrive
- Build team relationships, communicate impactfully/positively, strengthen team via mentoring/recognition
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals
- Deliver results while serving customers and members
Skills
TPMS
Tire Installation
Battery Service
Point of Sale Systems
Cash Registers
Inventory Management
Safety Compliance
Customer Service
Equipment Operation
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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