Técnico/a Ecommerce - Product Owner at Alma

Madrid, Community of Madrid, Spain

Alma Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Mobility, TransportationIndustries

Requirements

  • Formación universitaria en gestión, ingeniería o áreas relacionadas
  • Inglés nivel alto (B2 o superior)
  • Al menos 3 años de experiencia gestionando equipos multidisciplinares y definiendo roadmaps y estrategias de producto
  • Conocimientos en diseño UX/UI y uso de Figma (nivel básico–medio)
  • Habilidad para definir objetivos, analizar KPIs y hacer seguimiento
  • Interés por tendencias de mercado y evolución del sector
  • Capacidad para priorizar tareas según impacto y dificultad
  • Enfoque en el usuario y su experiencia integral
  • Proactividad, ganas de aprender en equipo y afrontar nuevos retos
  • Se valorarán conocimientos en CRO, certificaciones en UX/UI o en producto digital

Responsibilities

  • Diseñar y gestionar el roadmap y la estrategia del producto
  • Definir nuevas funcionalidades asegurando una experiencia UX/UI óptima
  • Crear wireframes y prototipos en Figma
  • Priorizar y gestionar el backlog del producto
  • Coordinar, supervisar y dar seguimiento a las etapas de desarrollo
  • Realizar y validar QA / control de calidad
  • Dar soporte al Servicio de Atención al Cliente (SAC) para la resolución de incidencias
  • Colaborar con equipos multidisciplinares en un entorno dinámico, aprendiendo y creciendo con nuevos retos

Skills

Key technologies and capabilities for this role

Product OwnerRoadmapUX/UIFigmaWireframesPrototiposBacklogQAControl de CalidadEcommerce

Questions & Answers

Common questions about this position

What work arrangement does the job offer?

The position offers teletrabajo 1 day a week plus 1 extra day per month, with a flexible schedule Monday-Thursday from 8:30-9:30h to 17:30-18:30h, Friday from 8:00 to 15:00h, and intensive summer hours in July and August from 8:00 to 15:00h.

What are the key skills and experience required for this role?

Candidates need a university degree in management, engineering or related fields, high-level English (B2 or superior), at least 3 years managing multidisciplinary teams and defining product roadmaps, UX/UI design knowledge with Figma (basic-medium level), and skills in defining objectives, analyzing KPIs, prioritizing tasks, and user focus.

What benefits are offered with this position?

Benefits include an indefinite contract, flexible hours, teletrabajo, gym facilities with weekly physiotherapy, shuttle service from Madrid points, Alsalud health program, Alsa Plus card for travel discounts, psychology and mental health services for employees and family, internal mobility after 2 years, flexible compensation package, and volunteer program.

What is the company culture like?

The company emphasizes innovation, diversity, sustainability, and inclusion, with a diverse and inclusive team key to success, operating in a dynamic environment with multidisciplinary teams where proactivity, learning together, and tackling new challenges are valued.

What makes a strong candidate for this role?

Strong candidates have the required experience and skills, plus valued additions like knowledge in CRO, UX/UI certifications, or digital product expertise, along with proactivity and eagerness to learn in a team.

Alma

Digital platform connecting clients with therapists

About Alma

Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.

New York City, New YorkHeadquarters
2018Year Founded
$214.5MTotal Funding
SERIES_DCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Wellness Program
Home Office Stipend
Parental Leave
Paid Holidays
Unlimited Paid Time Off

Risks

Increased competition from platforms like Headway and SonderMind could impact Alma's market share.
Rapid expansion to 8,000 providers may challenge service quality and support.
Regulatory changes in telehealth reimbursement policies could affect Alma's business model.

Differentiation

Alma partners with insurance companies to make therapy more affordable for clients.
The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.
Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.

Upsides

Alma raised $130 million in Series D funding to expand its platform and services.
The decreasing stigma around mental health is increasing demand for Alma's services.
Alma's integration of AI can enhance client-matching algorithms and service delivery.

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