Technical Support Engineer, Linux and HPC Admin at NVIDIA

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, High Performance ComputingIndustries

Requirements

BS degree or equivalent experience in Computer Science or related field
5 years of relevant, aligned experience providing system administration in the HPC realm, ideally in a customer-facing role
Proven research skills and interest in assisting customers to achieve their goals
Experience in a technical customer-facing role
Eagerness to learn and become an authority on our product
Excellent written communication skills with the ability to easily convey complex technical information to consumable summaries
In-depth knowledge of Linux
Familiarity with typical Linux installations and their most common software elements

Responsibilities

Support our internal and external customers using our Linux-based cluster management software product, ensuring everyone receives the help they require to support their clusters
Collaborate with the development team to collect the correct information and escalate issues to the appropriate development team
Become and serve as a subject-matter expert in several areas, for several high-profile customers
Research and development tasks for customers or internal use by our development team
Participate in proactive discussions with internal stakeholders to ensure BCM best practices are widely communicated
Work with the latest hardware (e.g. GPUs, AI accelerators, high-speed interconnects) and software technologies such as parallel filesystems (e.g. Lustre, GPFS, WekaIO), Jupyter, and various ML frameworks and tools, Spark, Kubernetes, and Ceph

Skills

Key technologies and capabilities for this role

LinuxHPCCluster ManagementGPUAI InfrastructureWorkload ManagementInfrastructure MonitoringTroubleshootingCustomer SupportResearch and Development

Questions & Answers

Common questions about this position

What education and experience are required for this Technical Support Engineer role?

A BS degree or equivalent experience in Computer Science or related field is required, along with 5 years of relevant experience providing system administration in the HPC realm, ideally in a customer-facing role.

What key technical skills are needed for this position?

In-depth knowledge of Linux and familiarity with typical Linux installations and their most common software elements are required. Experience in HPC system administration is essential.

What does the company culture at NVIDIA look like for this team?

NVIDIANS immerse themselves in a diverse, supportive environment that encourages everyone to do their best work.

What is the salary or compensation for this role?

This information is not specified in the job description.

What experience will help me stand out as a candidate?

Experience with high-performance computing and system administration would be an asset, as would previous experience as a system admin running clusters.

NVIDIA

Designs GPUs and AI computing solutions

About NVIDIA

NVIDIA designs and manufactures graphics processing units (GPUs) and system on a chip units (SoCs) for various markets, including gaming, professional visualization, data centers, and automotive. Their products include GPUs tailored for gaming and professional use, as well as platforms for artificial intelligence (AI) and high-performance computing (HPC) that cater to developers, data scientists, and IT administrators. NVIDIA generates revenue through the sale of hardware, software solutions, and cloud-based services, such as NVIDIA CloudXR and NGC, which enhance experiences in AI, machine learning, and computer vision. What sets NVIDIA apart from competitors is its strong focus on research and development, allowing it to maintain a leadership position in a competitive market. The company's goal is to drive innovation and provide advanced solutions that meet the needs of a diverse clientele, including gamers, researchers, and enterprises.

Santa Clara, CaliforniaHeadquarters

1993Year Founded

$19.5MTotal Funding

IPOCompany Stage

Automotive & Transportation, Enterprise Software, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Increased competition from AI startups like xAI could challenge NVIDIA's market position.

Serve Robotics' expansion may divert resources from NVIDIA's core GPU and AI businesses.

Integration of VinBrain may pose challenges and distract from NVIDIA's primary operations.

Differentiation

NVIDIA leads in AI and HPC solutions with cutting-edge GPU technology.

The company excels in diverse markets, including gaming, data centers, and autonomous vehicles.

NVIDIA's cloud services, like CloudXR, offer scalable solutions for AI and machine learning.

Upsides

Acquisition of VinBrain enhances NVIDIA's AI capabilities in the healthcare sector.

Investment in Nebius Group boosts NVIDIA's AI infrastructure and cloud platform offerings.

Serve Robotics' expansion, backed by NVIDIA, highlights growth in autonomous delivery services.

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