Tech BSA III - ServiceNow at Verisign

Reston, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Internet InfrastructureIndustries

Requirements

5+ years of hands-on experience working with multiple ServiceNow modules like ITSM, Change-Incident-Problem Management, Asset Management, CMDB, Release Management, GRC, or Vendor Risk Management
Experience in working on RESTful web services, Linux and scripting platforms and technical audit platforms (preferred)
Experience in Software Asset Management (SAM) / IT Asset Management (ITAM) domain for both on-prem and SaaS software platform, USU, SNOW License Manager or HP Asset Manager
Excellent analytical, problem-solving skills with clear and concise communication – verbal and written
Minimum of 8 years of related experience with a bachelor’s degree in computer science (or equivalent work experience); or 6+ years and a master’s degree in computer science (or equivalent work experience)
Certifications in ServiceNow administration (preferred)
Software Asset Management (SAM) certification (plus)
Advanced Microsoft Excel, PowerPoint knowledge (plus)
Exposure to collaboration tools such as SharePoint, Confluence and Jira
Able to perform the complete system life cycle using Agile Engineering and Agile Scrum Methodology preferably in JIRA
Familiar with VMware, AIX, KVM virtualization and Docker, Kubernetes app virtualization

Responsibilities

Manage backlog, gather requirements, design, test & support various implementations, enhancements, and upgrades on the ServiceNow platform with minimal supervision
Actively participate and collaborate in a mature operational model and help enhance processes
Collaborate tasks with vendor technical support, other internal systems teams, and project development staff to ensure successful COTs/SaaS integration implementation within the enterprise
Manage the ServiceNow/UCMDB/Flexera Discovery infrastructure, including schedules, credentials, mid-servers and patterns
Help design, test, and support RESTful web services, Linux and scripting environments, integrations, database, and server development
Support software and web architecture requirements analysis, testing and maintenance
Leverage deep functional knowledge to independently design and develop smart and innovative solutions to satisfy business requirements
Develop deep understanding of tie-ins with other systems and platforms within the corporate systems landscape
Ensure key documentation is completed to a high standard and present technical information to senior management in a concise manner
Hands-on ability to build quick prototypes/visuals to assist with high level product concepts and epic stories
Write and maintain strong unit, functional and integration tests ready to be automated in a continuous integration environment
Active participation in evolving our application platform to meet scaling, security, and compliance need

Skills

Key technologies and capabilities for this role

ServiceNowUCMDBFlexera DiscoveryRESTful web servicesLinuxScriptingAgileRequirements gatheringITSMIntegrationsDatabaseServer development

Questions & Answers

Common questions about this position

What experience is required for this Tech BSA III role?

Candidates need 5+ years of hands-on experience working with multiple ServiceNow modules like ITSM, Change-Incident-Problem Management, Asset Management, CMDB, Release Management, GRC, or Vendor Risk Management, plus experience with RESTful web services, Linux, and scripting platforms.

What are the key responsibilities for this position?

Key responsibilities include managing backlog, gathering requirements, designing, testing, and supporting ServiceNow implementations and enhancements, collaborating with teams and vendors, managing ServiceNow/UCMDB/Flexera Discovery infrastructure, and developing innovative solutions.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or what is the work arrangement?

The job offers a dynamic and flexible work environment, but specific details on remote or office requirements are not provided.

What does Verisign's company culture emphasize?

Verisign is a mission-focused, values-driven company that provides a dynamic and flexible work environment where individuals can contribute to building a stronger, more secure internet.

Verisign

Provides internet domain registry and security services

About Verisign

Verisign boasts a robust infrastructure pivotal in managing top-level domains like .com and .net, enhancing the security and stability of crucial internet services. By dedicating efforts to combat DNS abuse and advancing DNSSEC technology, the company supports the reliability and trustworthiness of the internet, making it an ideal workplace for those passionate about maintaining and innovating essential digital frameworks and ensuring a secure online environment.

Reston, VirginiaHeadquarters

1995Year Founded

$10MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Performance Bonus

Stock Options

Risks

Increased competition from alternative domain name registries could erode market share.

Decentralized domain name systems pose a threat to traditional registries like Verisign.

Potential regulatory scrutiny and antitrust actions could lead to legal challenges.

Differentiation

Verisign operates two of the Internet's thirteen root nameservers.

It manages the generic top-level domains for .com and .net.

Verisign provides a wide range of security and telecom services.

Upsides

Increased demand for cybersecurity solutions boosts Verisign's security services.

The rise of IoT devices drives demand for domain registrations and secure connections.

5G network expansion is expected to boost demand for Verisign's telecom services.

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