Staff Virtual Doula at Pomelo Care

United States

Pomelo Care Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Maternal Health, TelemedicineIndustries

Requirements

  • Hold certification / training as a birth and/or full spectrum doula from a recognized organization
  • 5+ years of experience working as a doula with in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery
  • Strong communication skills with the ability to connect with diverse families
  • Demonstrated ability to connect with clients in a virtual setting
  • Interest in learning to use new technologies and adapt to new ways of working
  • Ability to work a schedule that includes an evening/weekend on-call component

Responsibilities

  • Deliver evidence-based perinatal, labor & delivery, and postpartum support to clients in a manner consistent with Pomelo standards, in a virtual setting
  • Create personalized care plans under Pomelo guidelines to support birthing people through their pregnancy and postpartum journeys
  • Connect with families from diverse backgrounds virtually, using Pomelo-provided telehealth platforms, video conferencing tools, and electronic documentation systems for client records
  • Confirm client’s eligibility in program, communicate program guidelines and expectations, and communicate regularly and proactively with clients via SMS and phone calls to engage, educate, and support them
  • Match clients to local in-person doulas, as appropriate, leveraging Pomelo’s doula network and local doula recruitment. Facilitate client handoffs with matched in-person doulas
  • Document all client interactions in a timely manner, adhering to Pomelo’s billing practices and guidelines
  • Leverage Pomelo’s technology suite to improve efficiency
  • Participate in regular team meetings, supervision sessions, and professional development activities as required by the company
  • Adhere to a scheduled work assignment that ensures continuity of care for your dedicated caseload

Skills

Virtual Doula Support
Perinatal Education
Labor & Delivery Support
Postpartum Care
Personalized Care Plans
Telehealth Platforms
Video Conferencing
Electronic Documentation
SMS Communication
Client Eligibility Assessment

Pomelo Care

Personalized healthcare for pregnancy and newborns

About Pomelo Care

Pomelo Care provides personalized healthcare services for pregnant individuals and newborns. The company combines traditional medical practices with advanced technology to improve health outcomes for families. Their services are designed to be accessible and focus on evidence-based care, ensuring that expectant mothers and their newborns receive the best possible support. Unlike many competitors, Pomelo Care emphasizes a tailored approach to healthcare, integrating technology to enhance the patient experience. The goal of Pomelo Care is to create a supportive environment that promotes the health and well-being of families during pregnancy and early childhood.

New York City, New YorkHeadquarters
2021Year Founded
$84.6MTotal Funding
SERIES_BCompany Stage
HealthcareIndustries
11-50Employees

Benefits

Health Insurance
Company Equity
Paid Vacation

Risks

Competition from similar maternity care providers may reduce Pomelo's market share.
Operational challenges from integrating The Doula Network could affect service delivery.
Regulatory scrutiny on virtual healthcare may increase compliance costs for Pomelo.

Differentiation

Pomelo Care combines virtual and in-person maternity services, unique in the industry.
The acquisition of The Doula Network enhances Pomelo's comprehensive care model.
Pomelo uses data science to improve maternal and infant health outcomes.

Upsides

Increased demand for telehealth boosts Pomelo's virtual care services.
Expansion of Medicaid coverage offers Pomelo new market opportunities.
Growing interest in personalized healthcare aligns with Pomelo's service model.

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