Staff Software Engineer - Backend at Gong.io

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

10+ years of backend software development experience, with a strong foundation in Java and Spring Boot
4+ years of experience as a staff / principal engineer, preferably in an enterprise SaaS environment, leading cross-functional and cross-feature initiatives
Proven experience in leading technical projects and mentoring engineers
Extensive experience developing and maintaining large-scale, cloud-based web applications
A creative problem-solving mindset and a passion for researching technologies
A Bachelor's degree in Computer Science, Engineering, or a related field (preferred)
Excellent communication skills and a team-oriented mindset, with strong verbal and written proficiency in English
A collaborative approach, enjoying regular interaction with a diverse range of stakeholders
An interest in working on multiple projects and switching between different technical stacks

Responsibilities

Design and implement scalable, high-performance backend services and APIs using Java, Spring Boot, and cloud technologies
Provide technical leadership and mentorship to other engineers, guiding them in best practices and architectural decisions
Drive the architectural vision and strategy for complex systems, ensuring scalability, reliability, and maintainability
Explore and integrate new technologies, APIs, and methodologies, including AI and ML capabilities
Collaborate with internal teams (Product, GTM, and R&D groups) and external stakeholders to develop tailored solutions
Be a part of a unique "special forces" team responsible for providing solutions to high profile customers with requirements that our product does not currently meet
Rapidly switch between different areas of responsibility and technical stacks, contributing to multiple products and teams

Skills

Java

Spring Boot

APIs

Cloud Technologies

Scalable Systems

Microservices

Mentoring

Technical Leadership

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$570.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Mental health support resources

Weekly wellness events

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity

Retirement savings & financial coaches

Commuter & parking benefits

Training & learning programs

Monthly lunch & learns

Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.

Rapid market growth could attract new entrants, impacting Gong's growth trajectory.

Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.

The company uses proprietary AI to analyze customer interactions, enhancing decision-making.

Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.

The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.

Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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