Thanx

Staff Software Developer

North America

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Food-Service Technology, Customer Loyalty Platforms, SaaS / Cloud SoftwareIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

Thanx is a leading loyalty and guest engagement platform for restaurants. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. Thanx’s proprietary credit card tokenization technology dramatically increases the volume and accuracy of purchase data which sits at the core of our CRM suite of tools and our app and web-based ordering experiences deliver industry-leading conversion and repeat purchasing. We were named to Nation’s Restaurant News “2020 Power List” as one of the 50 most influential innovators in food-service. Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Core to our success is a culture that has attracted some of the best talent from across the country; we are proud of incredibly strong employee tenure, track record of internal promotions, and impressive alumni network. We credit our cultural “core behaviors” with these accomplishments: Think Boldly, Execute Reliably, Focus on What Matters, Say “Thanx” Genuinely, Welcome Diverse Perspectives, and Empathy Over Ego.

Requirements

  • 10+ years experience as a developer working in large-scale, high throughput platforms with modern web frameworks, such as RoR, Django, or similar
  • Proven experience in planning and leading large projects involving multiple stakeholders
  • Experience with modern front-end technologies, such as React, Angular, Typescript or similar
  • Excellent communication skills

Responsibilities

  • Architect and Develop Robust Software Solutions: Establish key architectural patterns or technology patterns that result in significant productivity gains for all of engineering and build well crafted, scalable, maintainable, and resilient software across the entire stack.
  • Owns best practices, patterns, and go-to technology: Apply leverage across the entire platform through a complete understanding of the entire platform business logic and a deep understanding of its architecture. Enhance its software quality, stability and resilience.
  • Collaborate and Share Expertise: Engage proactively in pull requests and spike documents, actively sharing insights and expertise to foster a collaborative team environment and drive continuous improvement.
  • Tech Debt Management: Collaborate with the team to systematically identify and mitigate technical debt, ensuring a sustainable and optimized software development process over time.
  • Learn and Grow: Stay updated on emerging technologies, tools, and best practices in software development. Look 3-6 months ahead and ensure that the business does not run into technology bottlenecks. Level up all engineers in the organization through mentorship.

Application Instructions

  • Not specified.

Skills

Large-scale platform development
Modern web frameworks (RoR, Django)
Project planning and leadership
Front-end technologies (React, Angular, Typescript)

Thanx

Customer engagement and loyalty solutions provider

About Thanx

Thanx offers customer engagement and loyalty solutions for restaurants and retailers through its CRM platform. The platform collects data from customer interactions, allowing businesses to create detailed profiles and run personalized marketing campaigns easily. Thanx stands out by providing unique rewards and experiences tailored to individual customers, enhancing their overall experience. The goal of Thanx is to help businesses build long-term relationships with their customers to increase retention and revenue.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$22.5MTotal Funding
SERIES_BCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Remote Work Options

Risks

Emerging CRM platforms offer similar features at lower costs.
Consumer privacy concerns may limit data-driven personalization effectiveness.
Economic downturns could reduce spending on CRM and loyalty solutions.

Differentiation

Thanx integrates with credit card networks for accurate purchase data.
The platform offers AI-driven personalized marketing and loyalty solutions.
Thanx provides infinitely customizable branded apps for businesses.

Upsides

Growing demand for AI-driven personalization boosts Thanx's market potential.
Partnerships with Qu and Bite enhance guest engagement strategies.
Stored value features encourage repeat purchases and customer loyalty.

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