Staff Engineer - SRE - Retail & Pharmacy at CVS Health

Woonsocket, Rhode Island, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Retail, PharmacyIndustries

Requirements

Expertise in designing and implementing observability solutions for edge computing environments, including monitoring, logging, tracing, and metrics collection
Experience defining and maintaining SLIs, SLOs, and business KPIs for system reliability in edge and centralized infrastructure
Proficiency in building and optimizing dashboards, visualizations, and alerting systems for real-time insights and incident response
Knowledge of distributed tracing and log aggregation systems for troubleshooting in edge computing
Ability to collaborate with engineering teams to incorporate observability best practices in resource-constrained environments
Skills in driving proactive issue identification to reduce MTTD and MTTR in distributed systems
Experience leading incident postmortems and implementing observability-driven improvements
Capability to develop and maintain tools, scripts, and automation for observability pipelines in edge computing challenges (e.g., bandwidth limitations, intermittent connectivity)
Familiarity with industry-standard observability tools (e.g., Prometheus, Grafana, ELK Stack, OpenTelemetry)
Experience optimizing observability data storage, retention, and querying for performance, cost, and scalability
Senior-level leadership skills to mentor junior SREs and engineers on observability best practices
Ability to partner with cross-functional teams (solution, engineering, business) to align observability with business objectives
Capacity to lead cross-functional initiatives for improving observability, reliability, and efficiency
Knowledge of emerging observability trends, tools, and methodologies for edge computing and distributed systems

Responsibilities

Design and implement comprehensive observability solutions tailored for edge computing environments across distributed remote facilities
Define and maintain SLIs, SLOs, and business KPIs to measure and enhance system reliability
Build and optimize dashboards, visualizations, and alerting systems for real-time insights and rapid incident response
Implement distributed tracing and log aggregation systems to troubleshoot complex issues
Collaborate with engineering teams to ensure applications and infrastructure are designed with observability in mind
Drive proactive identification of issues in edge facilities using advanced observability tools
Lead incident postmortems, analyzing root causes and implementing improvements
Develop and maintain tools, scripts, and automation to enhance observability pipelines
Evaluate and integrate industry-standard observability tools and recommend edge-specific solutions
Optimize observability data storage, retention, and querying across remote facilities
Mentor and guide junior SREs and engineers on observability best practices for edge computing
Partner with solution, engineering, and business teams to align observability with business objectives
Lead cross-functional initiatives to improve observability, reliability, and operational efficiency
Stay current with emerging observability trends and advocate for their adoption

Skills

Key technologies and capabilities for this role

SREObservabilityMonitoringLoggingTracingMetricsSLIsSLOsDashboardsAlertingEdge ComputingDistributed SystemsRoot Cause AnalysisIncident Response

Questions & Answers

Common questions about this position

What is the employment type for this Staff Engineer - SRE role?

This is a full-time position.

Is this Staff Engineer - SRE position remote or office-based?

This information is not specified in the job description.

What are the key responsibilities for this SRE role?

The role involves designing observability solutions for edge computing, defining SLIs/SLOs, building dashboards and alerting systems, leading incident postmortems, and developing automation tools for observability pipelines.

What is the company culture like at CVS Health?

CVS Health emphasizes building a world of health with dedicated, purpose-driven colleagues passionate about transforming health care in a connected, convenient, and compassionate way.

What makes a strong candidate for this Staff Engineer - SRE position?

Strong candidates will have expertise in observability for edge computing, experience with distributed systems, incident resolution, root cause analysis, and the ability to mentor others as a senior team member.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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