Security Engineer, Cloud Security
Red Cell PartnersSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
CybersecurityIndustries
Requirements
- Bachelor's degree in Computer Science, Information Technology, Cyber Security, or related field
- 3-8 years’ experience in Product Technical support role supporting Global enterprise customers
- Customer management capabilities, ability to handle priorities
- Ability to lead technical discussions with customers
- Ability to communicate technical concepts to non-technical audiences
- Outstanding oral and written communication skills
- Commitment to continuous learning and staying updated with new product features
- Customer focus, Analytical thinking and Logical troubleshooting aptitude
- Hands on experience using the tools and techniques to debug problems within either Windows, Linux or Mac environments
- Strong knowledge of major cloud platforms like AWS, AZURE, GCP
- Deep knowledge of cloud constructs like IAM, CloudFormation, VPC, Subnets, NACLs, Security Groups, Lambda function etc
- Knowledge of different cloud services like ec2, Databases, etc
- Understanding of cloud-native security concepts like cloud vulnerabilities, misconfigurations
- Proven experience in troubleshooting and diagnosing issues at Linux operating system level
- Knowledge of Docker, Kubernetes, helm charts, YAML for troubleshooting application deployments
- Knowledge of Database Query language (SQL) and Regex
- Third Party tool integrations, API troubleshooting
- Performance Tuning and Optimization
- Proficiency in at least one scripting language (Python, PowerShell, Shell)
Responsibilities
- Work in a 24x7 dynamic and exciting technical environment as part of a talented team with relentless focus on delighting our customers, partners and teammates
- Demonstrate ownership of customer’s concerns - assess impact, troubleshoot logically, engage relevant stakeholders, identify root cause and resolve them to the satisfaction of our customers
- Communicate effectively with internal and external stakeholders
- Work with Product experts/Engineering to fix bugs or enhance product features
- Manage time and work to meet or exceed operational goals
- Learn cutting edge technologies and new product features
- Create/Share Knowledge articles and contribute to mentoring/training efforts
- May be scheduled to work on shifts/weekends/holidays as per the business requirement
Skills
Cloud Security
Technical Support
Troubleshooting
Cybersecurity
Root Cause Analysis
Customer Support
Crowdstrike
Cloud-native endpoint security solutions provider
About Crowdstrike
CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.
Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees