ServiceNow HRSD Consultant
MoovSalary not specified
Full Time
Junior (1 to 2 years)
ServiceNow
Sr. Technical Consultant (Developer), ServiceNow HR and Workplace Service Delivery Solutions
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, IT ServicesIndustries
Requirements
Must be a U.S. Citizen with the ability to obtain and maintain a U.S. Public Trust security clearance. Requires at least 3 years of configuring/developing ServiceNow or equivalent solutions, holding a current ServiceNow Certified System Administrator (CSA) certification, and preferably HR Professional Suite, Workplace Service Delivery, Legal Service Delivery, and Certified Application Developer certifications. Additionally, requires at least 5 years of configuration/development experience for complex HR, Workplace/Facilities & Legal technologies, including integrations and portals, with demonstrated ability to influence and consult customers.
Responsibilities
Serve as a technical expert in optimizing and leveraging ServiceNow best practices, focusing on configuration over customization. Support customer engagements by defining, re-engineering, and analyzing processes, and advising customers on leveraging standard ServiceNow capabilities. Lead customer design workshops focused on ServiceNow Platform and Solution technology, and guide customers in completing technical documentation and user stories. Lead technical aspects of project delivery, develop integration components and portal components, and prepare customer-facing deliverables. Juggle multiple complex projects, promote continuous improvement, support sales activities, and provide training and mentoring. Travel up to 50% annually is expected.
Skills
ServiceNow
HR Service Delivery (HRSD)
Workplace/Facility Service Delivery (WSD)
Legal Service Delivery (LSD)
Configuration
Customization
Process Definition
Process Re-engineering
Gap Analysis
Design Workshops
ServiceNow Platform
Technical Documentation
User Stories
ServiceNow
Cloud-based platform for digital workflows
About ServiceNow
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.
Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees