Sr. Manager, Product Management, Associate Mobile Experience at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • At least 5 years of experience working in Product Management
  • Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or a Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration, with expectation that the required degree will be obtained on or before the scheduled start date
  • Proficiency in Capital One Product Framework: Human Centered (obsesses about internal and external customer needs to reimagine and innovate product solutions), Business Focused (delivers game-changing outcomes by focusing on leverage and execution excellence), Technology Driven (leverages technology to deliver innovative and resilient solutions that enable both near term and long term value), Integrated Problem Solving (identifies and resolves complex problems to deliver outcomes while mitigating product risks), Transformational Leadership (leads cross functional teams to solve customer problems and drive organizational alignment)
  • Passion for the mobile technology landscape and deep empathy with user needs
  • Skilled at unlocking product insights through deep understanding of the customer journey and translating data into compelling strategy that earns buy-in from engineers, designers, and senior leaders
  • Preferred: Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

  • Define and deliver a world-class mobile platform that empowers over 70,000 Capital One associates to do their best work every day
  • Evolve the mobile ecosystem from a collection of devices into a secure, cohesive platform for productivity and innovation
  • Partner closely with teams in Cyber Security, Technology, and Experience Design to shape and execute the product roadmap
  • Apply a data-driven and user-centric lens, bringing deep empathy to understand challenges and opportunities faced by associates
  • Weave together best-in-class hardware and software to create a mobile experience that is both powerful and secure
  • Drive technology innovation and deliver a seamless, world-class mobile platform for every Capital One associate

Skills

Key technologies and capabilities for this role

Product ManagementMobile PlatformCybersecurityUX DesignData AnalysisProduct StrategyRoadmap PlanningStakeholder ManagementUser ResearchHardware Integration

Questions & Answers

Common questions about this position

What are the basic qualifications for this Sr. Manager role?

Candidates need at least 5 years of experience in Product Management and currently have or are obtaining a Bachelor's Degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, or Mathematics.

What key areas of proficiency are expected in Capital One's Product Framework?

Proficiency is required in five areas: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership.

What is the team structure for this position?

This role is on the Associate Experience team, partnering closely with teams in Cyber Security, Technology, and Experience Design to shape and execute the product roadmap for a mobile platform serving over 70,000 associates.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this product management role?

The ideal candidate is passionate about the mobile technology landscape, deeply empathizes with user needs, unlocks product insights through customer journey understanding, and translates data into strategies that earn buy-in from engineers, designers, and senior leaders.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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