Sr. Intelligence Analyst II (Remote)

The Senior CAO Analyst will serve as a liaison between customers and CrowdStrike CAO teams, providing cyber threat analysis through regular customer briefings. They will track and fulfill customer requests using CrowdStrike CAO resources and relay customer feedback to internal teams. The role involves developing trusted partnerships by helping customers identify and operationalize threat intelligence and threat hunt findings. Responsibilities include maintaining ownership of assigned customer accounts, facilitating customer satisfaction, and acting as a trusted advisor. The analyst will prepare and deliver customer presentations, intelligence reports, dark web alerts, threat hunts, and threat hunt findings. They will also triage and respond to customer questions related to threat intelligence, threat hunting, and dark web monitoring, and identify opportunities to increase customer satisfaction or streamline internal processes.