Revenue Cycle Analyst
Luna Physical TherapySalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries
Requirements
- 5–7 years of work experience in revenue cycle management, business analysis, or a related field
- Proven experience gathering, documenting, and managing requirements for analytics or system projects
- Knowledge of healthcare revenue cycle workflows (registration, eligibility, coding, claims, AR, payment posting, patient invoicing)
- Proficiency with SQL and data visualization tools (Python, Looker, Tableau, PowerBI) to validate data and support ad hoc analysis
- Experience translating complex data into clear, applicable insights for non-technical partners
- 5+ years of experience collaborating with technical and business teams
- Experience with athenahealth or similar EHR/billing systems appreciated
- Ability to work with leadership, employees, and members in an appropriate manner
- Capability to remain seated in a stationary position for prolonged periods
- Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment
- Ability to travel as needed
Responsibilities
- Partner with RCM leaders, Finance, Product, and Data teams to understand operational needs, define requirements, and translate them into clear reporting and analytics specifications
- Document and maintain business rules, metric definitions, and reporting standards to ensure consistency and understanding across the revenue cycle
- Analyze workflows, processes, and data trends to identify causes of variances and recommend relevant improvements
- Develop dashboards and reports that help partners to monitor performance, track KPIs, and support executive decision-making
- Perform gap analysis between current processes/systems and desired future state, providing recommendations that align with organizational goals
- Support change control projects by assessing business impacts of system or workflow updates and ensuring downstream reporting integrity
- Collaborate with data engineering and platform teams to validate data quality, ensure delivery of reporting, and escalate discrepancies
- Prepare executive and operational reporting packages with clear insights, highlighting trends, risks, and opportunities for improvement
- Be a subject matter expert in revenue cycle metrics, compliance needs, and audit/reconciliation requirements
Skills
Included Health
Healthcare advocacy and specialized care services
About Included Health
Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.
San Francisco, CaliforniaHeadquarters
2020Year Founded
$337.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
51-200Employees