Solar Performance Specialist, Residential
OmnidianSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Renewable Energy, TelecommunicationsIndustries
Requirements
- Punctuality
- Knowledge of Solar Energy
- Knowledge of Solar Power
- Knowledge of Solar Power System
- Regular, consistent, and punctual attendance
- Ability to work nights, weekends, variable schedules, and overtime as necessary
- Technical skill, attention to detail, commitment to safety, and customer-first mindset (implied from job summary)
Responsibilities
- Assessing and identifying technical issues with solar equipment and implementing troubleshooting protocols
- Replacing faulty equipment and commissioning to system
- Notifying homeowners of on-site arrival and providing information on service findings and advising of next steps to resolve
- Calling the manufacturer technical support hotline and troubleshooting on-site equipment
- Placing orders for standard parts as needed
- Initiating and referencing claim numbers to troubleshoot and push through warranty approval
- Documenting service activities and maintaining accurate records of maintenance and repairs
- Assisting in processing shipping labels for returned equipment
- Informing managers of work completion and any other necessary updates on system issues
- Stocking company work truck with necessary tools and parts that may be needed on-site
- Safely removing, storing, and reinstalling rooftop solar systems as required for roofing, home upgrades, or system maintenance (from job summary)
- Ensuring all work is completed to company standards, local building codes, and industry best practices (from job summary)
- Other duties and responsibilities as assigned
- Understand Operating Principles and make them guidelines for work
- Own the customer experience
- Be enthusiastic learners, users, and advocates of technology, products, and services
- Win as a team by working together and being open to new ideas
- Be an active part of the Net Promoter System
- Drive results and growth
- Support a culture of inclusion
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment opportunity.
What is the work schedule like for this role?
The role requires regular, consistent, and punctual attendance, with the ability to work nights, weekends, variable schedules, and overtime as necessary.
What key skills are needed for the Solar Removal & Reinstallation Technician role?
The position requires technical skill in assessing and troubleshooting solar equipment, attention to detail, commitment to safety, and a customer-first mindset, along with working effectively as part of a crew.
What is the company culture like at Comcast?
Comcast emphasizes passion for teamwork, owning the customer experience, being enthusiastic learners of technology, winning as a team, and being part of the Net Promoter System for feedback.
What makes a strong candidate for this technician position?
Strong candidates demonstrate technical skills in solar equipment troubleshooting, safety commitment, customer focus, teamwork, and the ability to maintain accurate records while following company standards.
Comcast
Comcast Corporation is a global media and technology company.
About Comcast
Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees