[Remote] Software Engineer II - ML at Eventbrite

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, EventsIndustries

Requirements

2+ years of experience building and maintaining full-stack software applications
Strong experience in high-level languages such as Python, TypeScript, or Kotlin
Experience designing and developing scalable backend systems (Node.js, Django, FastAPI, etc.)
Hands-on experience with databases (PostgreSQL, MySQL, MongoDB, Redis, etc.)
Experience with ML/AI/LLMs at scale (OpenAI GPT, Anthropic Claude, Llama, Gemini, etc.)
Experience designing and developing APIs (REST/GraphQL) and microservices architecture
Proficiency using AI coding assistants such as Cursor, GitHub Copilot, Claude Code, or similar
Familiarity with CI/CD tools and cloud infrastructure (AWS, Docker, Kubernetes, ECS/Fargate, etc.)
Strong testing, maintainability, and code quality

Responsibilities

Design, build, and maintain scalable systems across the stack — from frontend user interfaces to backend APIs and data-driven services
Develop and integrate ML/AI-based solutions for search ranking, recommendations, and personalization
Collaborate with data scientists to operationalize models in production and monitor their performance at scale
Partner with product and design to create intuitive, high-performance discovery experiences
Ensure code quality through thoughtful design, testing, and reviews
Contribute to architectural discussions and help evolve our technical direction
Continuously improve our engineering standards, CI/CD processes, and developer experience
Use AI-assisted coding tools (such as Cursor, GitHub Copilot, Claude Code, or similar) to enhance development speed, accuracy, and maintainability
Mentor peers and foster a culture of learning and innovation

Skills

Key technologies and capabilities for this role

Machine LearningAISearchRelevanceData AnalysisPythonRecommendation SystemsEngineeringMentorship

Questions & Answers

Common questions about this position

What skills are required for the Software Engineer II - ML role?

The role requires skills in designing and building scalable systems across the stack including frontend UIs, backend APIs, and data-driven services, developing and integrating ML/AI solutions for search ranking, recommendations, and personalization, and collaborating with data scientists to operationalize models in production.

What is the salary for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What is the team like for this position?

The team is part of the Eventbrite Discovery pillar, consisting of 5-6 engineers with a variety of specialties, focused on building intelligent systems for discovery, and committed to technical excellence through inclusivity, knowledge sharing, and mentorship.

What makes a strong candidate for this Software Engineer role?

A strong candidate is passionate about Search, Relevance through ML/AI, data-driven decision making, highly collaborative, and excited to understand users while contributing to technical excellence.

Eventbrite

Self-service ticketing platform for live events

About Eventbrite

Eventbrite is a self-service ticketing platform that allows individuals and organizations to create, share, find, and attend various live events. Users can set up events ranging from music festivals to conferences and gaming competitions. The platform works by enabling event organizers to sell tickets online, while also providing tools for payment processing and event marketing. Eventbrite stands out from competitors by offering personalized recommendations and automated notifications to enhance the ticket-buying experience. The goal of Eventbrite is to simplify the event management process for organizers and make it easier for attendees to discover and participate in live events.

San Francisco, CaliforniaHeadquarters

2006Year Founded

$382.8MTotal Funding

IPOCompany Stage

Data & Analytics, Fintech, EntertainmentIndustries

1,001-5,000Employees

Benefits

We care about your mental health and wellbeing. Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture. We offer unlimited access to courses in Udemy, language exchange programs, internal training, wildtalks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us. Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.

Risks

Increased competition from Zoom Events threatens Eventbrite's virtual events market share.

Eventbrite for Causes may reduce revenue due to discounted nonprofit programs.

Leadership changes could lead to temporary operational disruptions.

Differentiation

Eventbrite offers a comprehensive platform for diverse event types and sizes.

The platform provides real-time insights and 24/7 monitoring for event organizers.

Eventbrite's personalized recommendations enhance user engagement and ticket sales.

Upsides

Growing demand for hybrid events expands Eventbrite's market reach and offerings.

AI-driven personalization tools enhance attendee experiences and satisfaction.

Sustainability focus allows Eventbrite to offer eco-friendly event management solutions.

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