[Remote] Senior Software Engineer, ML at Mural

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years of industry experience in machine learning, deep learning, or applied AI
Proficiency in Python, PyTorch/TensorFlow, and modern ML toolchains (e.g., Hugging Face, OpenAI API, or custom training frameworks)
Experience building data pipelines for model training, evaluation, and continuous improvement
Understanding of retrieval-augmented generation (RAG), ranking systems, or multimodal architectures
Experience designing and building scalable data and annotation pipelines, as well as evaluation systems for AI model quality
Experience mentoring or leading others and contributing to a culture of technical excellence and innovation
Bonus: Experience with AI infrastructure and MLOps, including observability, CI/CD, and automation for ML workflows
Bonus: Experience working on creative or design-focused ML applications

Responsibilities

Design, build, and productionize ML models for fine-tuned, Retrieval-Augmented Generation (RAG), and generative AI features
Build and maintain scalable data pipelines to collect high-quality training and evaluation datasets, including annotation systems and human-in-the-loop workflows
Collaborate with product and engineering to iterate on datasets, evaluation metrics, and model architectures to improve quality and relevance
Work with product engineers to define and deliver impactful AI features across Mural’s platform
Partner with infrastructure engineers to develop and optimize systems for training, inference, monitoring, and deployment
Explore new ideas at the edge of what’s technically possible and help shape the long-term AI vision at Mural

Mural

Digital workspace for team collaboration

About Mural

MURAL provides a digital workspace platform that enhances collaboration and creativity among teams. It allows users to brainstorm, plan, and design together in real-time, regardless of their location. The platform features digital whiteboards, sticky notes, templates, and integrates with other productivity tools, helping teams visualize ideas and streamline workflows. MURAL serves a wide range of clients, including businesses, educational institutions, and non-profits, and operates on a subscription-based model, offering different pricing tiers based on user count and features. This model supports a steady revenue stream and enables ongoing improvements to the service. MURAL distinguishes itself by focusing on uptime and reliability, ensuring that clients can depend on the platform for consistent service.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$210.9MTotal Funding

SERIES_CCompany Stage

Enterprise Software, EducationIndustries

501-1,000Employees

Benefits

Competitive salary

Fully remote team

401(k)

Flexible time off

Company equity

Parental leave

Health insurance

End of Year closure

Fertility benefits

Flexible monthly stipend

Free premium Mural account

Risks

Competition from AI-powered tools by Microsoft and Google threatens market share.

Subscription model may suffer during economic downturns as businesses cut costs.

New brand and UI changes may not appeal to all existing users, risking churn.

Differentiation

Mural offers AI-powered features enhancing productivity and creative collaboration.

Partnership with Theta Lake provides unique compliance solutions for digital whiteboarding.

Mural's new brand identity and UI focus on intuitive and engaging user experiences.

Upsides

AI integration positions Mural as a leader in digital collaboration innovation.

Compliance solutions with Theta Lake cater to financial services' secure collaboration needs.

Winning Microsoft Partner of the Year boosts Mural's credibility and market reach.

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