Software Engineer II, Intelligent Messaging at Attentive

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing Technology, AI, SaaSIndustries

Requirements

3+ years of backend development experience using languages like Java, Kotlin, Go, or Python
Strong understanding of distributed systems and microservices architecture
Experience with cloud technologies (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Comfortable working with data stores, queues, and streaming systems like PostgreSQL, Redis, and Kafka
Care about writing clean, maintainable, and well-tested code
Collaborative, curious, and love solving complex system problems

Responsibilities

Build and scale backend services and APIs that power Attentive’s messaging products across SMS, email, and emerging channels
Work closely with AI and personalization teams to bring intelligent content and automation into the messaging experience
Design for performance, reliability, and scalability — our systems handle billions of messages, so efficiency matters
Contribute to architectural decisions and help shape how our unified messaging systems evolve
Collaborate across product, data, and infrastructure teams to deliver a cohesive omni-channel platform
Mentor peers, review code, and help drive engineering best practices across the team

Skills

Key technologies and capabilities for this role

Backend DevelopmentSMSRCSEmailPush NotificationsAIPersonalizationScalabilityInfrastructureDelivery SystemsContent Intelligence

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This role follows a hybrid schedule, requiring engineers to work from the New York office Tuesday through Thursday each week.

What salary or compensation does this position offer?

This information is not specified in the job description.

What are the key responsibilities for this Software Engineer II role?

You will build and scale backend services and APIs for messaging products, work with AI and personalization teams, design for performance and scalability, contribute to architectural decisions, collaborate across teams, and mentor peers.

What is the company culture like at Attentive?

Attentive has a distributed global workforce with employee hubs in New York City, San Francisco, London, and Sydney, and has been consistently recognized for its performance and culture, including in Deloitte’s Fast 500, LinkedIn’s Top Startups, Forbes’ Cloud 100, and Inc.’s Best Workplaces.

What makes a strong candidate for this Software Engineer II position?

A strong candidate is excited to build the future of omni-channel messaging, has hands-on experience designing and developing scalable backend systems and APIs, and can collaborate with AI, personalization, and product teams while mentoring peers.

Attentive

Personalized SMS marketing solutions for businesses

About Attentive

Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps clients increase customer engagement and sales. The company's goal is to enhance customer relationships and drive revenue growth through effective communication.

Hoboken, New JerseyHeadquarters

2016Year Founded

$839.5MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities

Risks

Competition from Textla could erode Attentive's market share in SMS marketing.

Over-reliance on AI may lead to data privacy concerns and regulatory scrutiny.

Dependency on third-party integrations like ParTech poses risks if partnerships dissolve.

Differentiation

Attentive leads in AI-driven SMS marketing with hyper-personalized messaging solutions.

The company offers seamless integration with APIs and webhooks for efficient communication.

Attentive's subscription model ensures steady revenue with premium add-ons for customization.

Upsides

Attentive saw 128% revenue growth in the UK, highlighting demand for AI solutions.

Partnership with ParTech enhances restaurant loyalty programs, boosting customer retention.

Attentive's AI Journeys and AI Pro offer unique one-to-one marketing, differentiating them.

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