Software Engineer at Zoom

San Jose, California, United States

Zoom Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, AIIndustries

Requirements

  • Master’s (or above) in Computer Science, Software Engineering, or related fields
  • 3+ years (or equivalent experience) of hands-on skills in backend development, web technologies, cloud platforms, and data pipeline management
  • Proficiency in programming languages such as Java, Python, etc
  • Familiarity with cloud services, database management, and web technologies
  • Experience with RDBMS such as MySQL, NoSQL
  • Knowledge of CRM or ERP systems; familiarity with CRM systems such as Salesforce, Outreach
  • Experience designing APIs, database schemas, and microservices to power sophisticated user-facing products
  • Experience with AI/ML applications, integrations, and prompt engineering

Responsibilities

  • Collaborate with cross-functional teams to define, design, implement, and deliver new features and innovative applications
  • Ensure system reliability, performance, quality, and security across distributed environments
  • Participate in code reviews, testing, and debugging throughout the full development cycle; maintain scalable services
  • Develop and optimize backend services and databases to ensure high performance and responsiveness to front-end requests
  • Document code, algorithms, and technical processes for both internal and external reference

Skills

Key technologies and capabilities for this role

JavaPythonbackend developmentweb technologiescloud platformsdata pipelinesAI/MLLLMGenAIASRimage processingdistributed systemsdatabases

Questions & Answers

Common questions about this position

What is the salary range for this Software Engineer position?

The salary range is a minimum of $124,000 and a maximum of $271,200, with total direct compensation including base salary, bonus, and equity. Starting pay depends on factors like qualifications, experience, and location.

Is this role remote or hybrid, and where is the team located?

The team has a hybrid work style that allows either remote or in-person work. Team members are mainly located in the US, with wide collaborations across the US and Asia.

What skills and experience are required for this Software Engineer role?

Candidates need a Master’s or above in Computer Science or related fields, 3+ years in backend development, proficiency in Java and Python, experience with cloud services, databases (RDBMS like MySQL, NoSQL), CRM like Salesforce, APIs, microservices, and AI/ML integrations.

What is the team like at Zoom for this AI Vertical role?

This is an AI/ML application engineering team building advanced products for sales, contact centers, training, and management, with extensive AI/ML features like LLM, GenAI, ASR, and image processing. They collaborate closely with teams from AI, Meeting, Phone, Big Data, Data Engineering, and Cloud.

What makes a strong candidate for this Software Engineer position?

A strong candidate has a Master’s or higher in Computer Science, 3+ years of backend development experience, proficiency in Java/Python, expertise in cloud/databases/CRMs, and hands-on work with AI/ML integrations and microservices.

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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