Zoom

Software Engineer

India

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Contact Center Solutions, AI, Workforce ManagementIndustries

Employment Type

Full time

What you can expect

As a Software Engineer, you will be responsible for designing and implement scalable, high-performance backend systems using Node.js, TypeScript, and Fastify. You will collaborate with cross-functional teams to analyze user needs, create technical specifications, and write clean, efficient, and well-documented code. Your goal is to deliver high-quality software products that meet customer requirements and enhance user experience.

About the Team

The Workforce Management development team is focused on building, enhancing, and adding new features to our contact center solution. This is an AI powered tool for supervisors of contact centers to manage their Agents. This tool is used to create, schedule and monitor in a bulk model. This is an exciting product area filled with potential for people looking to make an impact!

Responsibility

  • Design and implement scalable, high-performance backend systems using Node.js, TypeScript, and Fastify.
  • Build and maintain robust GraphQL APIs to power flexible, real-time client interactions.
  • Work with SQL databases (PostgreSQL/MySQL) and caching solutions (Redis) to manage and access data efficiently.
  • Partner with product and design teams to deliver feature-rich, high-quality applications that meet business goals.
  • Take ownership of full stack features from planning through execution, including testing, deployment, and monitoring.
  • Troubleshoot, debug, and optimize systems for performance, scalability, and resilience.
  • Write maintainable, well-documented, and thoroughly tested code
  • Experience with CI/CD tools, with Jenkins, GitLab etc

What we’re looking for

  • 4- 5 years of recent development experience.
  • Strong in Node.js and TypeScript.
  • Solid knowledge of Fastify, or other comparable Node.js frameworks (Express, NestJS).
  • Expertise in GraphQL API design and implementation
  • Proficiency in relational databases (PostgreSQL/MySQL) and caching tools like Redis.
  • Familiarity with REST, JWT/Auth mechanisms, and secure coding practices.
  • Experience writing unit/integration tests and using CI/CD pipelines.
  • Clear understanding of clean code principles, scalable architecture, and performance best practices.
  • Frontend experience with React.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requ

Skills

Node.js
TypeScript
Fastify
GraphQL
SQL
PostgreSQL
MySQL
Redis
CI/CD
Jenkins
GitLab
Express
NestJS

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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