Software Development Engineer - Zoom AI API Suite at Zoom

Seattle, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

5+ years of software engineering experience with focus on API/SDK development
Proficient in modern programming languages (Python, Java, Go, or similar)
Deep understanding of RESTful API design principles and best practices
Background in building developer tools, SDKs, or client libraries
Experience in AI/ML service APIs or cognitive services platforms
Experience building and scaling distributed systems and microservices
Knowledge of speech recognition, NLP, or computer vision technologies
Experience with OpenAPI/Swagger specifications

Responsibilities

Owning the end-to-end design and scalability of APIs that power real-world AI experiences — from real-time speech recognition to intelligent summaries
Building core infrastructure that will serve millions of API calls daily and become the backbone of Zoom’s AI ecosystem
Designing, developing, and maintaining scalable APIs and SDKs for Zoom's AI services (ASR, MT, OCR, AI Summary)
Building robust batch and real-time processing capabilities for speech recognition and other AI services
Integrating AI services with Zoom's billing platform and self-service infrastructure
Collaborating with AI research teams to productionize proprietary AI models
Ensuring API security, reliability, and scalability to support enterprise customers
Shaping the developer experience for one of Zoom’s most strategic new product lines

Skills

Key technologies and capabilities for this role

PythonJavaGoRESTful APISDKDistributed SystemsMicroservicesSpeech RecognitionMachine TranslationOCRAI SummaryReal-time ProcessingBatch Processing

Questions & Answers

Common questions about this position

What is the salary range for this Software Development Engineer position?

The salary range is a minimum of $151,800 and a maximum of $332,200, based on factors like qualifications, experience, and location. Zoom also considers base salary, bonus, and equity in total direct compensation.

Is this role remote or does it require office work?

Zoom follows a structured hybrid approach centered around offices and remote work environments, with the specific work style varying by team.

What skills and experience are required for this role?

Candidates need 5+ years of software engineering experience focused on API/SDK development, proficiency in modern languages like Python, Java, or Go, deep understanding of RESTful API design, experience with distributed systems and microservices, and knowledge of speech recognition, NLP, or computer vision.

What is the team culture like for this position?

As a founding engineer, you'll help define the architecture, engineering culture, and technical direction of Zoom’s AI platform from day one, collaborating with AI research teams in a foundational role.

What makes a strong candidate for this Software Development Engineer role?

Strong candidates have 5+ years in API/SDK development, experience with AI/ML services, scaling distributed systems, and familiarity with speech recognition or NLP technologies.

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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