Site Enablement Lead & Site-Facing Line Manager at IQVIA

İstanbul, İstanbul, Türkiye

IQVIA Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Clinical Research, HealthcareIndustries

Requirements

  • Bachelor’s degree or higher in health sciences or related field
  • 3–5 years of clinical research experience, preferably in site-facing or patient recruitment roles
  • Strong understanding of ICH/GCP and regulatory guidelines
  • Experience with patient recruitment workflows and site operations
  • Proficiency in Microsoft Office and remote collaboration tools (e.g., Teams)
  • Excellent communication, training, and interpersonal skills
  • Strong organizational and time management abilities
  • Preferred: Experience in candidate selection and people management; familiarity with site contracting processes
  • Preferred: Certifications such as CCRC (ACRP) or CCRP (SoCRA)

Responsibilities

  • Lead implementation of SES services at assigned sites, ensuring timely activation and adoption
  • Train site staff on SES tools and services, including Referral Hub and DTP campaign workflows
  • Monitor referral funnel performance and follow up to optimize patient recruitment outcomes
  • Collaborate with legal and contracting teams to execute service agreements with sites
  • Interview, hire, and manage temporary site staff, including onboarding and performance oversight
  • Forecast effort and manage invoicing for assigned sites
  • Maintain strong site relationships and ensure continuous feedback loops
  • Track and report on service delivery impact and quality metrics
  • Support process improvement initiatives and contribute to SES operational excellence
  • Ensure administrative compliance including timecoding, timesheet completion, and supply logistics
  • Conduct regular one-on-ones and performance reviews with site workers
  • Serve as escalation point for site worker challenges and operational issues

Skills

Key technologies and capabilities for this role

Clinical ResearchSite ManagementPatient RecruitmentReferral HubDirect-to-Patient CampaignsStaff TrainingPerformance MonitoringContractingOnboardingInvoicingQuality Metrics

Questions & Answers

Common questions about this position

What qualifications and experience are required for the Site Enablement Lead role?

A Bachelor’s degree or higher in health sciences or related field is required, along with 3–5 years of clinical research experience, preferably in site-facing or patient recruitment roles. Candidates need a strong understanding of ICH/GCP and regulatory guidelines, experience with patient recruitment workflows and site operations, proficiency in Microsoft Office and remote collaboration tools, plus excellent communication, training, and interpersonal skills.

Is this a remote or hybrid position?

This is a hybrid role, as indicated by the title 'Hybrid Site Enablement Lead & Site-Facing Line Manager.'

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at IQVIA for this role?

You'll be part of a global team driving innovation in clinical trial delivery, helping sites accelerate patient recruitment, improve data quality, and reduce study fatigue to improve outcomes for patients and sponsors.

What makes a strong candidate for this Site Enablement Lead position?

Strong candidates will have preferred experience in candidate selection and people management, familiarity with site contracting processes, and certifications such as CCRC (ACRP) or CCRP (SoCRA), in addition to the core qualifications.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters
1998Year Founded
$3,526MTotal Funding
POST_IPO_EQUITYCompany Stage
Cybersecurity, Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.
Proliferation of disparate technological solutions causes technology overload in clinical trials.
Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.
The company offers privacy-enhancing technologies to protect individual patient data.
IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.
AI-driven drug discovery accelerates identification of potential drug candidates.
Expansion of telemedicine facilitates remote patient monitoring and data collection.

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