Servicing Transfer Conversion Analyst II

Employment Type: Full-time

Company Information

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

Position Overview

The Servicing Transfer Conversion Analyst II is responsible for servicing transfer activities, including but not limited to, electronic loan boarding, mapping, analysis, data exceptions, issue resolution, quality control, and data integrity of all bulk inbound servicing transfers of re-performing and non-performing populations to Selene Finance.

Responsibilities

• Electronic loan boarding and set-up, quality control and data integrity of all bulk inbound servicing transfers of re-performing and non-performing populations.
• Mapping, testing, and boarding of all bulk inbound servicing transfers of re-performing and non-performing populations, working side by side with the assigned Service Transfer Coordinator.
• Ensures the accuracy of loan information by performing pre-boarding quality checks.
• Creates/updates/maintains tables, scripts, and data analytics tools used to accurately manage and convert data to the servicing system.
• Develop data validation rules to ensure quality data.
• Perform tests for validity, reasonableness, and accuracy through standard methods and application of specific subject-area knowledge.
• Reviews error logs and corrects data mappings to ensure successful final data conversion.
• Reconcile loan activity that occurred between purchase and completion of the servicing transfer.
• Identifies and corrects data quality issues and inconsistencies.
• Increases data quality through creation of data validation tools and enhanced techniques.
• Meets deadlines as defined and ensures departmental standards are maintained.
• Participates in required conference calls with prior servicers to ensure efficient and effective conversion and transition to the servicing lines of business.
• Produces data tapes that meet required third-party standards.
• Communicates with both internal and external groups regarding data and payment issues.
• Establishes and maintains performance standards and actively provides feedback and communication on active pools to direct supervisor and executive leadership.
• Proactively perform post-transfer research on loans recently transferred to Selene.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:

• Strong attention to detail.
• Ability to work in a high-volume and time-sensitive environment while maintaining accuracy.
• Excellent verbal and written communication skills.
• Ability to work well independently, as well as, part of a team to achieve department/group goals.
• Strong customer-service orientation with a positive attitude.
• Ability to use good judgment.
• Well versed with regulatory and investor guidelines and keeps current with all Federal.

Preferred Experience

• Monarch experience preferred.
• Special Loans and Loss Mitigation experience preferred.
• Knowledge of commonly used terminology, mortgage documents, concepts, practices, and procedures within the mortgage industry.