ServiceNow Technical Consultant
CprimeSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology, IT Services, InsuranceIndustries
Requirements
- 8–10 years of overall experience in ServiceNow design, development, and implementation
- ServiceNow Certified Application Developer (CAD) certification
- Strong hands-on experience with ServiceNow architecture, scripting (JavaScript/Glide), and system design
- Proven track record of migrating ServiceNow applications from development to production and supporting platform releases
- Expertise in ServiceNow upgrades and version management
- Demonstrated ability to analyze, refactor, and modernize legacy ServiceNow codebases
- Must-Have ServiceNow Knowledge or Micro-Certification in at least one of the following areas: Customer Service Management (CSM), Playbooks, Flow Designer, UI Builder, Now Assist / AI, Platform Analytics, Predictive Intelligence, Service Portal, Catalog Items, Automated Test Framework (ATF)
- Preferred: Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
- Preferred: Experience with Agile or DevOps methodologies for ServiceNow delivery
Responsibilities
- Lead the design, development, and implementation of scalable ServiceNow solutions aligned with client requirements and platform best practices
- Review and refactor legacy code, ensuring quality, performance, and maintainability across modules and custom applications
- Manage the end-to-end migration of code and configurations from development to production environments
- Participate in platform upgrades, patching, and release activities, ensuring minimal disruption and optimal performance
- Collaborate with architects, administrators, and business analysts to define requirements and implement solutions using ServiceNow native tools
- Drive automation through Flow Designer, Playbooks, and Automated Test Framework (ATF)
- Ensure adherence to coding standards, security guidelines, and compliance requirements
- Mentor and guide junior developers, promoting a culture of technical excellence
- Support continuous improvement initiatives across development, testing, and deployment processes
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this ServiceNow Technical Lead position?
This is a full-time position.
Is this ServiceNow Technical Lead role remote or office-based?
This information is not specified in the job description.
What key skills are required for the ServiceNow Technical Lead role?
The role requires deep ServiceNow development experience, strong understanding of platform upgrade cycles, proven ability to review, refactor, and migrate legacy code, expertise in ServiceNow architecture, design, development, and release management, plus skills in Flow Designer, Playbooks, and Automated Test Framework (ATF).
What is the company culture like at DXC Technology for this role?
DXC promotes a culture of technical excellence through mentoring junior developers, guiding teams on best practices, platform governance, and continuous improvement efforts.
What makes a strong candidate for the ServiceNow Technical Lead position?
A strong candidate is a seasoned professional with deep ServiceNow development experience, expertise in architecture, design, development, release management, platform upgrades, code refactoring, migration, and the ability to mentor teams while driving automation and best practices.
DXC Technology
IT services for enterprise modernization and management
About DXC Technology
DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.
McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees