ServiceNow Senior Technical Consultant at DXC Technology

Budapest, Budapest, Hungary

DXC Technology Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services, ConsultingIndustries

Requirements

  • At least 3 years of experience with ServiceNow (preferably on implementation projects)
  • 3 years' experience in consulting external customers
  • Certificates in ServiceNow (CSA or CAD)
  • Thorough knowledge of CMDB concepts and databases
  • Excellent scripting skills in JavaScript
  • Experience with Agile Methodologies, tools
  • Understanding of CSDM model
  • Solid knowledge of Asset Management concepts and their relationship to CMDB
  • Ability to create high-level solution concepts, architectural overviews, and deliver professional presentations to stakeholders
  • Experience dealing with technical end-users in a service-oriented role
  • Highly focused on customer satisfaction
  • Ability to switch between multiple tasks/projects/contexts
  • Ability to work without direct supervision
  • Strong interpersonal communication skills
  • Fluent in English and Hungarian

Responsibilities

  • Implement complex functionalities to meet customer requirements using the front-end and back-end capabilities of ServiceNow platform
  • Implement complex integrations between ServiceNow and external systems, whether on cloud or on-premise (ex: SSO, SAP, other ITSM applications, etc.), using technologies like SOAP and REST Webservices, JDBC, LDAP, etc
  • Produce technical documentation
  • Deliver ITSM, CMDB, ITOM solutions for Switzerland, DACH region and Hungary

Skills

Key technologies and capabilities for this role

ServiceNowITSMCMDBITOMRESTSOAPJDBCLDAPSSOSAPWebservices

Questions & Answers

Common questions about this position

What are the mandatory skills required for this ServiceNow Senior Technical Consultant role?

Candidates must have at least 3 years of experience with ServiceNow (preferably on implementation projects), 3 years' experience in consulting external customers, and ServiceNow certificates (CSA or CAD).

What technical skills are needed for this position?

Key technical skills include thorough knowledge of CMDB concepts and databases, excellent scripting skills in JavaScript, experience with Agile Methodologies and tools, understanding of CSDM model, and solid knowledge of Asset Management concepts related to CMDB.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position, or what is the location requirement?

This information is not specified in the job description.

What personal qualities make a strong candidate for this role?

Strong candidates have experience dealing with technical end-users in a service-oriented role, are highly focused on customer satisfaction, can switch between multiple tasks/projects, work without direct supervision, and possess strong interpersonal communication skills.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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