Senior Technical Consultant, IT Operations Management (ITOM) Workflow …
ServiceNowSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology, ConsultingIndustries
Requirements
- Subject matter expert on the ServiceNow platform
- Expert level development skills on the ServiceNow platform
- Mastery in at least one ServiceNow suite
- Strong skills integrating ServiceNow with third party tools
- Strong knowledge in at least two process areas within the ServiceNow platform
- Strong presentation skills
- Strong project and situational awareness
- Strong communication skills
- Strong attention to detail
- Self-starter
- Able to travel at least 25%
- Obtain and maintain certifications with associated qualifications
Responsibilities
- Participate on project teams to deploy solutions on the ServiceNow platform
- Lead a team of technical delivery resources
- Lead development and testing activities on ServiceNow
- Lead in the architecture and design of complex solutions
- Lead the creation of written deliverables
- Lead client demos and working sessions
- Lead integration design sessions and deployment
- Participate as technical expert in client workshops
- Influence direct team members and external customers regarding policies, best practices and procedures
- Mentor junior staff and support project leadership
- Provide measurable input into new products, processes, standards, and/or plans
- Coordinate cross-practice and contribute to cross-practice deliverables to defined standards
- Demonstrate deep expertise across at least one technology
- Architect and lead deployment of moderately complex solutions
- Communicate with external customers, which may include senior management, on matters that require explanation, interpretation, and/or advising
- Participate in presales activities including scoping and positioning
- Identify new client opportunities inside of the practice and engage pre-sales to begin new campaigns within the practice
- Communicate beyond tactics and technology and help customers' management set strategic direction
- Serve as a reliable resource for marketing on thought leadership pieces for their practice
- Begin speaking at industry conferences
- Contribute to more complex workshops and understand how their area of expertise fits into our stitching message
Skills
ServiceNow
ITOM
ServiceNow Platform
Integrations
Architecture
Design
Development
Testing
Team Leadership
AHEAD
Digital transformation and cloud consulting services
About AHEAD
AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.
Chicago, IllinoisHeadquarters
2007Year Founded
BUYOUTCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees
