ServiceNow Developer at Long View Systems

Vancouver, British Columbia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, IT ServicesIndustries

Requirements

5+ years of professional experience designing and deploying ServiceNow platform technology and supporting ITSM, CSM, and domain-separated instances of ServiceNow
5+ years working as a client-facing consultant
5+ years programming experience including JavaScript and Python
5+ years working with Configuration Management (CMDB) including ITOM, HAM, & SAM
1+ years implementing Service Bridge
Experience scripting in Unix and Microsoft Windows environments
Experience coding in C# and using low-code solutions like Microsoft Power Automate
Experience working with cloud-native Azure platform-as-a-service technology like service bus and web apps
Experience integrating business applications and IT service management systems
Experience with various web-based technologies such as REST, GraphQL, JSON, XML, XSLT
Experience with software development life cycle preferably in an agile and DevOps delivery model
Experience with software RMM tools and integrations like (ninjaOne, N-Able,…)
Strong communication and documentation skills with the ability to communicate effectively both verbally and in writing to include high-quality technical documentation

Responsibilities

Support with design and implementation of ServiceNow solutions tailored specifically for the Technology Provider Service Management (TPSM) ServiceNow product suite, including but not limited to ITSM, CSM, VA, PA, App Engine, Service Bridge, and IntegrationHub
Design and implementation of ServiceNow solutions built on a multi-domain instance deployment of ServiceNow
Collaborate with Client stakeholders and Long View team members to gather requirements and translate them into ServiceNow solutions
Support Clients and Long View leadership to develop ServiceNow technology roadmap adoption strategy to best maximize their investments in the technology
Provide technical leadership and guidance throughout the entire lifecycle, from solution design to implementation and deployment
Conduct a thorough analysis of existing Client processes and workflows, identifying areas for improvement and automation using ServiceNow
Ensure the scalability, performance, and stability of ServiceNow solutions, optimizing system resources and configuration settings
Conduct thorough testing of ServiceNow configurations and customizations, ensuring high-quality deliverables and adherence to industry best practices
Provide technical expertise and guidance to the Long View ServiceNow support team, assisting with troubleshooting and problem resolution
Provide ServiceNow platform training and mentorship to other team members in the business and at clients
Ensure ServiceNow platform security configuration aligns with corporate security policies and industry best practices

Skills

ServiceNow

ITSM

CSM

App Engine

Service Bridge

IntegrationHub

TPSM

Long View Systems

Owner representation and construction management consulting

About Long View Systems

Long View Systems provides tailored consulting services in Owner Representation and Construction Management for developers, property managers, and design professionals. Their services are designed to support projects ranging from $300,000 to $200 million, leveraging over 30 years of experience in the Mid-Atlantic market. The company stands out from competitors by offering senior-level expertise and a well-established network across various disciplines, fostering long-term relationships that go beyond simple transactions. The goal of Long View Systems is to deliver sustainable solutions that ensure projects are completed efficiently, on time, and within budget, while maintaining a strong respect for the skilled tradespeople involved in the construction process.

Calgary, CanadaHeadquarters

1999Year Founded

VENTURE_UNKNOWNCompany Stage

Industrial & Manufacturing, Real EstateIndustries

1-10Employees

Benefits

Professional Development Budget

401(k) Retirement Plan

Risks

Increased competition in IT solutions could impact Long View's market share.

Rapid technological changes may challenge Long View's service adaptability.

Economic downturns could reduce IT spending, affecting Long View's revenue.

Differentiation

Long View is recognized as a leader in sustainability by Microsoft and Cisco.

The company offers customized IT solutions across public and private sectors.

Founder Jim Long's deep industry experience enhances Long View's reputation and service quality.

Upsides

Growing demand for digital transformation boosts Long View's service relevance.

Recognition as a Sustainability Changemaker enhances Long View's market credibility.

Partnerships with Microsoft and Cisco strengthen Long View's industry position.

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