ServiceNow HR Service Delivery (HRSD) Developer
General MotorsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services, TechnologyIndustries
Requirements
- Strong experience in ServiceNow ITSM modules and lifecycle testing
- Hands-on experience with ServiceNow integrations (REST, SOAP APIs, LDAP, SSO)
- Proficient in ServiceNow scripting using JavaScript and Glide APIs
- Experience testing custom-built applications on the ServiceNow platform
- Familiarity with Agile testing methodologies and tools (JIRA, TestRail, etc.)
- Strong analytical, problem-solving, and communication skills
- Ability to work collaboratively in a cross-functional team environment
- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD)
- Experience with ServiceNow Automated Test Framework (ATF)
- Knowledge of ITIL processes and best practices
Responsibilities
- Develop, execute, and maintain comprehensive test plans, test cases, and test scripts for ServiceNow ITSM modules
- Perform end-to-end testing of ServiceNow ITSM workflows including Incident, Problem, Change, Request Management, and Knowledge Management
- Test and validate integrations between ServiceNow and external systems (e.g., LDAP, email, monitoring tools, CMDB feeds)
- Collaborate with development and implementation teams to test custom applications and ServiceNow configurations
- Utilize ServiceNow scripting (Business Rules, Script Includes, Client Scripts, UI Actions) to support test automation and validation efforts
- Identify, document, and track defects using defect tracking tools; work closely with developers to resolve issues
- Conduct regression testing and assist with User Acceptance Testing (UAT)
- Analyze functional and technical specifications to ensure comprehensive test coverage
- Provide recommendations to improve test processes and ServiceNow functionalities
- Support deployment activities by validating functionality in development, test, and production environments
Skills
ServiceNow ITSM
ServiceNow Integrations
REST APIs
SOAP APIs
LDAP
SSO
ServiceNow Scripting
JavaScript
Glide APIs
Business Rules
Script Includes
Client Scripts
UI Actions
ServiceNow ATF
Agile
JIRA
TestRail
ITIL
DXC Technology
IT services for enterprise modernization and management
About DXC Technology
DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.
McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees
Risks
Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.
Differentiation
DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.
Upsides
DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.
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