Service Technician at Freedom Solar Power

Dallas, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Renewable Energy, Solar PowerIndustries

Requirements

Prior solar installation experience
Valid Apprentice Electrician license
OSHA 10 certification
Valid Driver’s License; willingness to travel regionally frequently
Ability to withstand heights, climb ladders, and be outdoors for long periods in hot and cool climates
Knowledge of local electrical codes
Knowledge of residential PV design and components
Thorough understanding of residential AC (MicroInverters) and DC (String & Optimizer) PV systems
Thorough understanding of residential electrical systems, components, and safe work practices around them
Ability to work alone and with teams safely
Ability to learn new technical skills and diagnostic/troubleshooting processes
Physical abilities: light lifting/carrying (under 15 lbs), straight pulling, simple grasping, walking/standing/sitting for extended periods, operating office equipment/motor vehicles, seeing/identifying colors, hearing (with aid if needed), writing/counting/reading/telling time
Ability to work independently and with others

Responsibilities

Respond to service calls from dispatch on behalf of customers with solar system issues
Troubleshoot, diagnose, and repair Solar, Storage, and Off-Grid systems
Physically remove, replace, or repair solar panels (may involve getting on roofs)
Provide exceptional customer service to homeowners
Communicate findings and follow procedures to the manager
Complete necessary paperwork, timekeeping, and inventory processing for all service calls
Collect payment for services rendered and potentially upsell customers in the field
Complete the jobs disposition form after every service call
Assist with other duties as assigned by Service Operations Manager

Skills

Solar Installation

Photovoltaic Systems

Energy Storage

Off-Grid Systems

Troubleshooting

System Diagnosis

Panel Repair

Roof Work

Customer Service

Freedom Solar Power

Provides solar power solutions and installation

About Freedom Solar Power

Freedom Solar Power provides solar energy solutions for residential and commercial clients in Texas. They offer a complete service that includes consultations, system design, installation, and maintenance of solar power systems. Their products work by converting sunlight into electricity, allowing customers to generate their own power and reduce reliance on traditional utility sources. What sets Freedom Solar Power apart from competitors is their exclusive partnership with SunPower, which enables them to offer high-quality solar products and a strong focus on customer satisfaction. The company's goal is to exceed customer expectations and promote the use of renewable energy in Texas.

Austin, TexasHeadquarters

2007Year Founded

VENTURE_UNKNOWNCompany Stage

EnergyIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

100% Company-Sponsored Short-Term Disability

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Team Building Events

Upward mobility Opportunities

Risks

Settlement over PPP loan allegations may affect customer trust.

Recent layoffs indicate potential financial instability.

Increased competition from ADT Solar could impact market share.

Differentiation

Freedom Solar Power offers a comprehensive turnkey solar installation service.

Partnership with SunPower enhances product efficiency and market credibility.

Recognized for strong customer satisfaction and workplace culture in Austin.

Upsides

Increased tax incentives boost demand for solar installations.

Growing interest in solar for EV charging presents new partnership opportunities.

Commercial real estate's shift to solar energy opens more project opportunities.

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