Binance

Senior Software Engineer (Java/Python/LLM)

Taipei, Taiwan

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Blockchain, Cryptocurrency, Financial Technology, Data Science, AI & Machine LearningIndustries

Job Description

Position Overview

  • Location Type: Onsite or Remote
  • Employment Type: Full-time
  • Salary: Not provided

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

This role is pivotal in scaling our AI-driven Customer Service (CS) chat analysis. The specialist will manage data processing pipelines, optimize large language model (LLM) prompts, and collaborate closely with the existing project lead and cross-functional teams. The ultimate goal is to help expand classification coverage, drive bot adoption, and maintain high accuracy—all while ensuring faster delivery of new features and stakeholder requests.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.
  • 5+ years of hands-on experience in Java data processing and pipeline development.
  • Experience with SQL/NoSQL databases, ETL pipelines, and data workflow orchestration tools (e.g., Airflow).
  • Proficient in Java / Python (at least one language) and Hive & Spark SQL programming languages.
  • Hands-on experience with AWS, GCP, or Azure is a plus.
  • Experience with LLM or NLP projects is highly desired.
  • Excellent communication and teamwork skills, with the ability to work in a cross-functional environment.
  • Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.

Responsibilities

  • Work with data warehouse team to maintain real-time data pipeline of CS business domain, to ensure timely and high-quality data inputs to the AI models.
  • Design, implement, and refine LLM prompts for enhanced attribution analysis of CS conversations.
  • Work closely with Ops teams to increase the stability of LLM solutions in a cloud or on-prem environment.
  • Conduct A/B testing and iterative improvements on LLM performance, and maintaining result accuracy.
  • Develop and maintain back-end services and automation scripts using Java or Python, ensuring seamless integration with existing systems.
  • Troubleshoot performance bottlenecks, optimize code, and safeguard data security and privacy.
  • Collaborate with CS, BI, and SL teams to gather requirements, clarify feature demands, and communicate technical constraints.
  • Maintain clear, concise documentation of data work flows, LLM prompt templates, and best practices.

Application Instructions

  • Not provided

Company Information

  • Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.
  • Trusted by over 250 million people in 100+ countries.
  • Offers a wide range of digital-asset products including trading, finance, education, research, payments, institutional services, Web3 features, and more.

Skills

Java
Python
SQL
NoSQL
ETL
Airflow
Hive
Spark SQL
AWS
GCP
Azure
NLP
Large Language Models
Data Processing
Pipeline Development
Data Workflow Orchestration
Communication
Teamwork

Binance

Cryptocurrency exchange for trading and earning

About Binance

Binance is a cryptocurrency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies, including Bitcoin and Ethereum. It offers multiple trading options such as Spot, Margin, and Futures markets, along with a peer-to-peer service for direct transactions. Users can also earn interest on their crypto holdings through Binance Earn and trade NFTs in its marketplace. Binance stands out as the largest crypto exchange by trade volume, aiming to provide comprehensive services for both new and experienced traders.

Valletta, MaltaHeadquarters
2017Year Founded
$9.7MTotal Funding
SERIES_ACompany Stage
Crypto & Web3, Financial ServicesIndustries
5,001-10,000Employees

Benefits

Competitive salary
Option to be paid in crypto
Health insurance
Flexible working hours
Remote work for many roles
Company sponsored holidays
Learning and development programs
Free language classes
Relocation support
International transfers mid-career

Risks

Regulatory scrutiny in the U.S. could impact Binance's operations and reputation.
Allegations of internal misconduct may lead to legal complications for Binance.
Expansion into new markets like Brazil poses integration and compliance challenges.

Differentiation

Binance offers a comprehensive range of crypto services, including trading and NFTs.
It is the largest crypto exchange by trade volume, serving over 166 million users.
Binance provides unique products like Binance Earn and a Launchpad for new tokens.

Upsides

Binance benefits from the growing popularity of crypto staking and yield farming.
Increased interest in Layer 2 solutions could boost Binance's trading volume.
Stablecoin adoption for cross-border transactions may increase Binance's trading volumes.

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