[Remote] Senior Software Engineer at FullStory

Colombia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Technology, Analytics, Digital ExperienceIndustries

Requirements

Proven track record of building and maintaining large-scale, enterprise-grade web applications
Experience driving consensus on large, complex architectural changes through clear communication and technical writing
Proven ability to lead and mentor other engineers, fostering a collaborative and supportive team environment
Bachelor's degree in Computer Science or a related field
Experience writing Go or React code in a production environment
English language fluency (speaking, reading, writing) required for collaboration with US-based teams, including daily communication, technical discussions, and documentation
Product focused, strong customer centric mindset, high level of ownership & autonomy
Well-written communication skills

Responsibilities

Collaborate with Design, PM, and Engineering teammates to plan, architect, and build complex features in a tight feedback loop with customers
Ideate with core team on how to best leverage AI capabilities to further customer delight
Architect and scale systems (operating at hundreds of thousands of requests per second) that unlock key functionality across products and teams using React, Typescript, and Go
Maintain and troubleshoot parts of Fullstory's production environment, proactively identifying and addressing potential issues, and driving improvements to system reliability and performance
Drive improvements to engineering processes, tooling, and best practices, contributing to the overall efficiency and effectiveness of the engineering organization
Mentor and coach junior and mid-level engineers, providing technical guidance, conducting code reviews, and fostering a culture of engineering excellence

Skills

React

Typescript

Large-scale systems

Architectural design

Mentoring

Code review

System reliability

Engineering processes

FullStory

Digital experience analytics platform for businesses

About FullStory

FullStory provides a platform for digital experience analytics, allowing businesses to understand user interactions on their websites and mobile apps. The platform captures and analyzes these interactions, helping companies identify issues and optimize user experiences to enhance conversions and customer satisfaction. FullStory serves a variety of clients, including e-commerce, financial services, and travel companies, making it applicable to any business with a digital presence. Operating on a Software-as-a-Service (SaaS) model, clients subscribe to the platform and pay a recurring fee based on their usage and required features. This model allows for scalability and offers different pricing tiers to accommodate businesses of all sizes. FullStory's goal is to improve online user experiences through detailed insights and data analysis.

Atlanta, GeorgiaHeadquarters

2014Year Founded

$189.9MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Access 6 subsidized sessions with a coach per year

99% of health insurance premiums covered; 75% for dependents

Annual learning subsidy

Fully distributed workforce

Generous parental leave policy

10 days of company holidays

Unlimited time off

401(k) with a $2 to $1 match

Risks

UserTesting's new integrations may offer more comprehensive solutions than FullStory.

Rapid AI evolution in e-commerce could outpace FullStory's current offerings.

Jason Wolf's appointment may lead to short-term disruptions during strategic changes.

Differentiation

FullStory offers pixel-perfect session playback for detailed user interaction analysis.

The platform provides AI-ready behavioral data, enhancing digital experience insights.

FullStory's SaaS model allows scalable solutions for businesses of all sizes.

Upsides

Growing demand for AI-driven personalization boosts FullStory's market potential.

Partnership with Google Cloud enhances FullStory's AI capabilities.

Recognition in Deloitte Technology Fast 500 highlights FullStory's rapid growth.

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