Senior ServiceNow Technical Consultant at DXC Technology

Wallisellen, Zurich, Switzerland

DXC Technology Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services, TechnologyIndustries

Requirements

  • University degree in IT engineering
  • Minimum 10 years’ experience as IT developer and 3 years’ experience on ServiceNow
  • 3 years’ experience in consulting external customers
  • Mastering of relational DB model and related technologies
  • Mastering Event-driven and Object-Oriented programming
  • Mastering web technologies like JavaScript, XML, AngularJS, Jelly
  • AJAX experience
  • Scripting proficiency in PowerShell and Unix shell
  • Working knowledge of Active Directory, LDAP and SSO technologies
  • Experience with legacy systems, batch files, web services (SOAP and REST)
  • Working knowledge of networks, the Internet, modern protocols and email, SMTP, POP3
  • ITIL knowledge is a plus
  • Strong personal commitment to quality service
  • Experience dealing with technical end-users in a service-oriented role
  • Highly focused on customer satisfaction
  • Ability to switch between multiple tasks/projects/contexts
  • Curious and self-learner
  • Ability to assume leadership and work without direct supervision
  • Strong interpersonal communication skills and like working with customers in problem-solving mode
  • Capacity to travel which will be necessary but is not integral to this position
  • Fluent in German and English, another European language is a plus

Responsibilities

  • Design and shape the technical architecture of the ServiceNow platform and support complex development approaches in collaboration with business analysts and functional consultants
  • Act as a trusted Technical Advisor/Expert
  • Implement complex functionalities to meet customer requirements using the front-end and back-end capabilities of ServiceNow platform
  • Implement complex integrations between ServiceNow and external systems, whether on cloud or on-premise (ex: SSO, SAP, other ITSM applications, etc.), using technologies like SOAP and REST Webservices, JDBC, LDAP, etc
  • Produce technical documentation
  • Be a coach/mentor to ServiceNow Technical consultants

Skills

ServiceNow
ITSM
ITIL
ServiceNow Configuration
ServiceNow Development
Technical Architecture

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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