Intercom

Senior Python Developer

Guadalajara, Jalisco, Mexico

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software DevelopmentIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: Not specified

Intersog®, a global software development company, is seeking a skilled Python Developer to join its innovative team. This role focuses on designing and implementing server-side applications and services using Python, ensuring high performance and responsiveness. The developer will collaborate with product managers, designers, and other developers to deliver scalable and robust solutions.

Requirements

  • Experience: 5+ years of experience as a Backend Engineer, working with Python.
  • Frameworks: Strong proficiency with FastAPI or other Python web frameworks (Flask, Django).
  • Database: Extensive experience with PostgreSQL, including database design, indexing, and query optimization.
  • Programming: Knowledge of asynchronous programming and event-driven architectures.
  • Cloud Platforms: Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization tools like Docker and Kubernetes.
  • Messaging: Familiarity with Redis, Celery, RabbitMQ, or Kafka for asynchronous processing.
  • Security: Experience implementing secure and scalable authentication mechanisms (JWT, OAuth, etc.).
  • CI/CD: Proficiency in CI/CD pipelines for automated deployment and monitoring.
  • Methodologies: Strong understanding of Agile methodologies (Scrum, Kanban) and DevOps practices.
  • Communication: Excellent communication skills and the ability to work effectively in cross-functional teams.

Responsibilities

  • Design, develop, and maintain scalable and efficient RESTful APIs using FastAPI.
  • Optimize and manage PostgreSQL databases, ensuring high availability and performance.
  • Implement best practices for API development, including authentication, authorization, and rate limiting.
  • Improve system reliability, scalability, and performance through thoughtful architectural decisions.
  • Collaborate with frontend developers, DevOps, and product teams to ensure smooth data flow and integration.
  • Write unit and integration tests to ensure robust and reliable backend services.
  • Enhance and maintain CI/CD pipelines for automated deployment and monitoring.
  • Identify and resolve performance bottlenecks, ensuring a seamless user experience.

Application Instructions

  • Not specified.

Company Information

  • Company: Intersog®
  • Description: A global software development company providing personalized services in custom web development, mobile application development, and IT consulting.
  • Benefits:
    • Contributions have a big impact due to a small team size.
    • Opportunity to work with motivated and talented team members for skill growth.
    • Remote work flexibility – choose your own workspace.
    • Flexible working hours, with availability for team connections being key.

Additional Details

  • Employment Type: Full-time
  • Workplace: Remote
  • Language: English
  • Department: PSM
  • Published: 2025-03-05

Skills

Python
FastAPI
Flask
Django
PostgreSQL
Database Design
Indexing
Query Optimization
Asynchronous Programming
Event-Driven Architectures
AWS
GCP
Azure
Docker
Kubernetes
Redis
Celery
RabbitMQ
Kafka
JWT
OAuth
CI/CD
Agile Methodologies
Scrum
Kanban
DevOps
Communication Skills

Intercom

Customer communication platform for businesses

About Intercom

Intercom provides a customer communication platform that enables businesses to connect with their customers through personalized messaging and automation. The platform includes tools for live chat, email marketing, and customer support, allowing companies to manage interactions in one place. Intercom operates on a subscription model, offering various pricing tiers based on the features and scale needed by clients, which range from small startups to large enterprises across different industries. What sets Intercom apart from its competitors is its integration of multiple communication tools and analytics features, which help businesses assess the effectiveness of their customer engagement strategies. The main goal of Intercom is to enhance customer experience by facilitating better communication between businesses and their customers.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$234.2MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.
We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.
We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.
The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.

Risks

Emerging startups offer similar solutions at lower prices, threatening market share.
Major tech companies' AI advancements may outpace Intercom's offerings.
Stricter data privacy regulations could increase compliance costs for Intercom.

Differentiation

Intercom integrates live chat, email marketing, and support into a single platform.
The platform supports over 600 million monthly active end users globally.
Intercom's analytics tools help businesses measure communication strategy effectiveness.

Upsides

Demand for AI-driven support solutions enhances Intercom's offerings.
Omnichannel communication trends align with Intercom's integrated messaging solutions.
E-commerce expansion drives demand for robust customer support systems like Intercom.

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