Senior Product Designer, Member Growth at Spring Health

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Healthcare, TechnologyIndustries

Requirements

At least 5 years of experience as a product designer at a software company contributing to and leading the design of product experiences with a hypothesis-driven experiment culture and metrics-driven approach to design
Portfolio of work that demonstrates experience working in a growth design role and having impact on growth metrics (Acquisition, conversion, engagement, retention, or monetization)
Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with cross-functional teams

Responsibilities

Work with your pod to identify and understand user problems stemming from identification, activation, engagement, and retention focused business initiatives
Partner with cross-functional teammates to validate the most important and impactful problems to solve and how to solve them
Design solutions that test hypotheses and gain signals for further improvements
Ship high quality work that improves the member’s experience with their benefit whatever their goals may be
Partner with design, product, engineering, data science, and marketing to create meaningful and measurable impacts on key areas of Spring’s member funnel
Help everyone across the organization understand design decisions and progress through high quality documentation and guidance
Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and broaden interest in mental health

Skills

Key technologies and capabilities for this role

Product DesignUX DesignFigmaEnd-to-End Design ProcessUser ResearchPrototypingA/B TestingCross-Functional Collaboration

Questions & Answers

Common questions about this position

Is this a remote role or does it require office presence?

This is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. The office is located at 60 Madison Avenue.

What are the main responsibilities of the Senior Product Designer?

You will work with your pod to identify user problems in identification, activation, engagement, and retention, partner with cross-functional teams to validate and solve them, design solutions to test hypotheses, ship high-quality work, and document design decisions.

What team will I be working with in this role?

You will join the Member Growth team, reporting to the Senior Design Manager of Member Growth, and co-lead your pod partnering with PMs, Engineering, Data Science, and Marketing.

What is the company's mission and focus?

Spring Health's mission is to eliminate every barrier to mental health by revolutionizing mental healthcare with Precision Mental Healthcare, delivering tailored care like therapy, coaching, and medication to make it accessible everywhere.

What skills or qualities make a strong candidate for this role?

Strong candidates should have expertise in end-to-end product design, the ability to partner cross-functionally with PMs, Engineering, Data Science, and Marketing, and combine empathy, curiosity, and inspiration to create unique solutions that improve user experiences.

Spring Health

Personalized mental health solutions for employers

About Spring Health

Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.

New York City, NoneHeadquarters

2016Year Founded

$452.3MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Retirement benefits

Paid time off

Healthcare benefits

Insurance benefits

Work-life benefits

Mental health benefits

Risks

Increased competition from digital mental health platforms offering similar services at lower costs.

Rapid technological advancements may outpace Spring Health's current AI capabilities.

Potential data privacy concerns could impact user trust and compliance costs.

Differentiation

Spring Health uses Precision Mental Healthcare for personalized mental health solutions.

The company offers a comprehensive platform with digital support, therapy, and medication.

Spring Health is the first to earn nationwide third-party accreditation for clinical care.

Upsides

Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.

The company collaborates with major brands like Microsoft and Target.

Spring Health's Community Care solution addresses mental health equity and social determinants.

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