ServiceNow

Senior Product Designer - AI

Bengaluru, Karnataka, India

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cloud Computing, Enterprise Software, Artificial IntelligenceIndustries

Requirements

Candidates should have 5+ years of relevant design experience and an inspiring portfolio demonstrating end-to-end, user-centered design solutions based on human-centered design and research data. Strong experience working with design tools to create high-fidelity design solutions and specifications is required, along with experience in the complete product development lifecycle of web and/or software applications. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is preferred, as is experience in user experience design or industry experience. A growth mindset, continuous skill strengthening, and the ability to build trusting relationships through clear and open communication are also essential.

Responsibilities

The Senior Product Designer will develop innovative design solutions and world-class product experiences that transform how people work. They will drive user experiences from concept to delivery based on a deep comprehension of user needs and design principles. Within a cross-functional team, the designer will champion their design approach, reconcile feedback from various stakeholders, and contribute input to others in a collaborative environment. This role also offers the opportunity to grow leadership skills through coaching and mentoring other team members.

Skills

Product Design
User Experience (UX)
Interaction Design
Visual Design
Content Design
Design Systems
AI
User Research
Prototyping
Wireframing
Stakeholder Management
Collaboration

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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