Staff Product Designer - AI
1PasswordFull Time
Expert & Leadership (9+ years)
Candidates should have 5+ years of relevant design experience and an inspiring portfolio demonstrating end-to-end, user-centered design solutions based on human-centered design and research data. Strong experience working with design tools to create high-fidelity design solutions and specifications is required, along with experience in the complete product development lifecycle of web and/or software applications. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is preferred, as is experience in user experience design or industry experience. A growth mindset, continuous skill strengthening, and the ability to build trusting relationships through clear and open communication are also essential.
The Senior Product Designer will develop innovative design solutions and world-class product experiences that transform how people work. They will drive user experiences from concept to delivery based on a deep comprehension of user needs and design principles. Within a cross-functional team, the designer will champion their design approach, reconcile feedback from various stakeholders, and contribute input to others in a collaborative environment. This role also offers the opportunity to grow leadership skills through coaching and mentoring other team members.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.