Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Marine InsuranceIndustries
Requirements
- Established & proven reputation in Inland Marine Insurance claim management, specifically Contractors Plant & Equipment
- Experience and knowledge in handling Cargo First Party, Cargo Third Party claims and/or appetite to develop these skills
- Ability to manage the total cost of Marine claims indemnity & expense
- Ability to identify, develop and implement process improvement and efficiency opportunities
- Proven ability in the interpretation and application of Marine policy wordings
- Experience with claim negotiations and strong interpersonal flexibility
- Demonstrated capability in the effective management of various stakeholders including surveyors, lawyers and other experts
- Ability to develop and maintain effective relationships with all stakeholders, brokers and clients
- Demonstrated ability to manage a DUA claims relationship including technical referrals and profitability drivers
- Excellent communication skills, both written & verbal
- Good presentation skills and file knowledge
- Time management – ability to manage & prioritise workload and diary management
- Ability to contribute effectively within a team environment and with internal/external stakeholders at all levels
- Policy language skills enabling accurate and consistent policy wording interpretation
- Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims
Responsibilities
- Handle Inland and Open Ocean Marine Lines of Business (LOB) portfolio of claims from coverage enquiry through to quantum analysis, to timely and accurate resolution, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes to key internal and external stakeholders
- Provide training and be a technical referral point for other team members
- Manage key claims handling enquiry; coverage determination and quantum analysis for complex claims
- Ensure effective vendor and litigation management on complex claims within a personal allocation, including demonstrable savings
- DUA technical oversight
- Deliver technical training to colleagues and external contacts as appropriate
- Ensure adherence to best practice procedures for Marine Complex claims, consistent with global best practice
- Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense
- Stakeholder engagement including Underwriters, brokers and customers/clients
- Financial control through consistent reserve and other financial transaction discipline
- Accurate and consistent policy interpretation
- May include cross-border claims handling, including awareness of legal and regulatory systems outside "home" jurisdiction
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary or compensation for this Senior Marine Claims Examiner role?
This information is not specified in the job description.
Is this Senior Marine Claims Examiner position remote or does it require office work?
This information is not specified in the job description.
What key skills are required for the Senior Marine Claims Examiner role?
Key skills include excellent communication skills (written and verbal), good presentation skills, time management, ability to work in a team, policy language interpretation, and experience in negotiation, mediation, arbitration, and ADR for complex claims.
What is the company culture like at AIG for the Claims team?
The Claims teams focus on delivering consistent technical excellence, responsive, fair, and professional service with empathy and efficiency, supported by robust stakeholder feedback, consistent processes, and leadership.
What experience makes a strong candidate for this Senior Marine Claims Examiner position?
Candidates need an established reputation in Inland Marine Insurance claim management, specifically Contractors Plant & Equipment, experience in Cargo First Party and Third Party claims, and the ability to manage total claim costs while identifying process improvements.
AIG
Global insurance provider for individuals and businesses
About AIG
AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.
New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees