Cresta

Senior Full Stack Engineer (AI Agent)

Toronto, Ontario, Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Contact Center Technology, Software DevelopmentIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

This role focuses on building the AI Agent Builder platform, an innovative self-serve tool that empowers anyone to design and deploy AI-driven agents through a friendly interface. It’s cutting-edge AI meets intuitive design.

Requirements

  • Full-stack developer experience
  • Proficiency in React and TypeScript
  • Ability to work across the stack (Python/Go) as needed
  • Strong collaboration and communication skills
  • High-agency mindset – proactive, takes initiative, and creatively navigates challenges

Responsibilities

  • Build amazing user interfaces: Use React and TypeScript to craft responsive, engaging front-end features.
  • Work across the stack: When necessary, jump into our Python/Go back-end to create or improve APIs and services that power the Agent Builder.
  • Collaborate & co-create: Partner with product managers to shape feature ideas and requirements.
  • Brainstorm with designers to nail a user experience that is both powerful and easy to use.
  • Work side-by-side with AI/ML engineers to integrate AI/ML models.
  • Contribute to the development of an innovative self-serve AI agent building tool.

Application Instructions

  • Not specified in the provided text.

Skills

React
TypeScript
Python
Go
API Development
UI/UX Design
AI/ML Integration
Collaboration
Communication

Cresta

AI-powered coaching for sales teams

About Cresta

Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$268.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Competition from AI giants like Google and Microsoft threatens Cresta's market share.
Rapid AI advancements may render Cresta's offerings outdated without continuous innovation.
Expansion into Romania and India may face operational challenges and increased costs.

Differentiation

Cresta's Real-Time Intelligence Engine offers unique AI-driven insights for sales improvement.
The company provides AI-powered coaching, enhancing sales team performance with real-time feedback.
Cresta's chatbot service reduces repetitive tasks, allowing agents to focus on complex issues.

Upsides

Cresta's $125M Series D funding boosts product development and market expansion.
Recognition in Forbes AI 50 list enhances Cresta's credibility and market presence.
Human-in-the-loop AI capabilities improve customer service interactions and satisfaction.

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