Frontend Engineer
ElegenFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
The salary range is €83.3K - €101.4K.
This information is not specified in the job description.
Candidates need 5+ years of experience with TypeScript and React, knowledge of the frontend stack including CDN, Cache, bundlers (vite, webpack/rspack), test runners (jest/vitest), and CI/CD, plus experience in high-traffic environments with a focus on scalability, performance, and building reusable React components.
The Agent XP team focuses on crafting a seamless, modern, and efficient helpdesk experience in an agile environment, emphasizing collaboration with Product and Design, code reviews, quick shipping of features, clean maintainable code, and pragmatic best practices.
Strong candidates have 5+ years with TypeScript and React, frontend stack knowledge, high-traffic experience, ability to balance frontend/backend needs with API input, and skill in building scalable apps using React composition for reusable components while making smart trade-offs.
AI-powered customer service for e-commerce
Gorgias provides an AI-powered customer service solution tailored for Shopify stores in the e-commerce sector. Its main service automates the customer support process by sorting, prioritizing, and tagging customer inquiries, known as "tickets," as they arrive. This automation minimizes the need for manual ticket management, allowing businesses to save time and resources. Gorgias' AI can also deliver instant resolutions to customer issues, enhancing the efficiency of support operations. Additionally, the platform enables businesses to create detailed customer profiles that include order history, loyalty status, and reviews, which helps support teams offer personalized service. Gorgias operates on a subscription model, generating consistent revenue while helping businesses improve their customer service and reduce support workloads. The company caters to a diverse range of clients, from small businesses to large corporations, all within the competitive e-commerce landscape.