Senior Director, Operational Risk Management & Third-Party Risk at Flex

New York, New York, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FinTechIndustries

Requirements

7–10+ years of experience in risk management, with demonstrated expertise in both operational risk and third-party risk
Proven track record building and leading risk programs in regulated, high-growth, or technology-forward environments
Deep familiarity with relevant regulatory frameworks (OCC, NIST, FFIEC, etc.) and industry best practices for ORM and TPRM
Experienced in working cross-functionally and driving accountability across Legal, Finance, Security, and business teams
Effective communicator, able to synthesize complex issues and influence at all levels of the organization
Background in consulting or enterprise risk transformation is a strong plus

Responsibilities

Design and implement Flex’s enterprise ORM framework and operating structure
Lead the ORM working group and drive programmatic cadences such as risk assessments, remediation planning, and quarterly reviews
Manage core operational risk activities, including: Process Mapping, Risk and Control Self-Assessments (RCSAs), Key Risk Indicators (KRIs), Incident and issue management
Deliver actionable reporting to senior leadership on operational risks
Align ORM with regulatory frameworks and industry standards (e.g., OCC, FFIEC, NIST)
Serve as the central coordination point for operational risk governance across business lines
Own the full third-party risk lifecycle, from onboarding through termination, across a diverse vendor ecosystem
Maintain and evolve the vendor inventory, tiering methodology, and due diligence standards
Partner cross-functionally with Legal, Security, Finance, CMS, and business stakeholders to ensure vendor engagements meet enterprise risk and regulatory standards
Conduct and review third-party assessments (e.g., SOC reports, control frameworks) and escalate risks when necessary
Manage residual risk ratings and design scalable ongoing monitoring practices
Report on vendor risks and mitigation strategies to senior leadership

Skills

Key technologies and capabilities for this role

Operational Risk ManagementThird-Party Risk ManagementRisk AssessmentsRemediation PlanningProcess MappingRisk Framework DesignEnterprise Risk

Questions & Answers

Common questions about this position

Is this role remote or hybrid, and what are the location requirements?

This is a hybrid position with on-site expectations of 3 days per week in our New York or SF Headquarters. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills and experience are required for this Senior Director role?

The role requires seasoned strategic leadership to design and implement an enterprise ORM framework, lead risk assessments and working groups, and own the full third-party risk lifecycle including vendor due diligence and assessments. Experience aligning with regulatory frameworks like OCC, FFIEC, and NIST, plus cross-functional partnership skills, are essential.

What is the reporting structure and team environment like?

You’ll report directly to the Chief Compliance Officer and work cross-functionally with leaders in Legal, Security, Finance, and Product in a high-impact, foundational leadership role.

What makes a strong candidate for this position?

A strong candidate is a seasoned strategic leader ready to build scalable ORM and TPRM programs from the ground up, with expertise in risk frameworks, regulatory alignment, and cross-functional collaboration to enhance enterprise resilience.

Flex

Comprehensive contract manufacturer for electronics

About Flex

Flex provides comprehensive electronics manufacturing services, originally starting with circuit board production for tech companies in Silicon Valley. The company automates its manufacturing processes to ensure reliability and cost-effectiveness, which has made it a trusted partner for various industries, including automotive, healthcare, and consumer electronics. Flex's services encompass design, engineering, manufacturing, and supply chain management, allowing businesses to outsource their production needs and focus on their core activities. A key differentiator for Flex is its subsidiary, Anord Mardix, which specializes in critical power solutions and custom products for clients with complex requirements. Additionally, Flex is dedicated to sustainability, aiming for a significant portion of its customers to adopt science-based emissions targets by 2025, reflecting its commitment to environmental responsibility.

Singapore, SingaporeHeadquarters

1969Year Founded

$200MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, EnergyIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Company Equity

Unlimited Paid Time Off

Paid Holidays

Parental Leave

Profit Sharing

Risks

Integrating JetCool Technologies may lead to operational and cultural alignment challenges.

Partnership with Musashi Energy exposes Flex to risks of emerging technology failures.

Jamdeo joint venture faces competitive pressures in the smart TV and media streaming market.

Differentiation

Flex offers end-to-end manufacturing solutions, from design to supply chain services.

Anord Mardix, a Flex subsidiary, specializes in critical power solutions and custom offerings.

Flex's commitment to sustainability aligns with global efforts to combat climate change.

Upsides

Flex's acquisition of JetCool enhances its data center cooling solutions for AI servers.

Partnership with Musashi Energy boosts Flex's AI data center energy storage capabilities.

Flex's Zhuhai facility's AME Excellence Award highlights its world-class manufacturing standards.

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