Senior Developer Experience Engineer I (Platform Team) at Articulate

United States

Articulate Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • 5+ years experience as a DevOps Engineer or equivalent role
  • Demonstrated hands-on experience with Go, Javascript or similar languages
  • Demonstrated hands-on experience with container technologies such as Docker
  • Demonstrated hands-on experience configuring and managing cloud environments in AWS
  • Experience with maintaining and building CI/CD pipelines
  • Comfortable with Linux/Unix environments and scripting
  • Familiar using Terraform or similar IaC technologies
  • The ability to work on and complete solutions with little to no guidance
  • Excellent ability to scope, estimate, and create work items from high level initiatives and drive them to completion
  • A growth mindset and a deep passion for continuous learning
  • Develop delightful experiences with a customer-first mindset where our customers are both our internal product engineers and the end users
  • Experience with sharing knowledge across teams to create a self-serving platform experience
  • Strong experience writing, executing, and automating test cases for new feature development and ongoing maintenance activities
  • Direct experience using KPIs to drive observability, monitoring, and alerting to better serve ourselves and our customers
  • Strong facilitation skills with experience being a mentor to those wanting to level-up their knowledge-base
  • Demonstrates a focus on iterative development practices and incrementally delivering value over time

Responsibilities

  • Be an example of the best practices your team and adjacent teams should follow when building systems and tools
  • Maintain and improve our platform tooling systems
  • Contribute to technical discussions about our platform systems
  • Guide and mentor less-experienced team members (mid and junior-level)
  • Deliver well-tested and well-documented software and infrastructure
  • Take a proactive approach to problem-solving (driving for measurable results, leading by example, etc)
  • Collaborate on project milestones and own driving the team to break down large initiatives into iterative work items and take ownership of task generation for more complex tasks as well as ticket management
  • Communicate and collaborate effectively with technical stakeholders
  • Participate in our on-call rotation and contribute to incident reviews
  • Develop and perform the necessary testing required to maintain our quality standards
  • Ensure timely execution of technical project work against the expected milestones
  • Work with a sense of urgency to find solutions to problems quickly with an iterative approach
  • Be a nimble learner whereby they view mistakes as opportunities to learn, enjoy the challenge of unfamiliar tasks, and seek new approaches to solve problems
  • Be a collaborator whereby they facilitate an open dialogue with a wide variety of contributors and stakeholders, balance own interests with others’ and promote high visibility of shared contributions to goals

Skills

Go
JavaScript
DevOps
Platform Engineering
Internal Tools
Infrastructure
Software Testing
On-call Rotation
Incident Reviews

Articulate

E-learning software for course creation

About Articulate

Articulate provides e-learning software and resources aimed at businesses, educational institutions, and individual course creators. Its main product, Articulate 360, is a subscription service that includes tools like Storyline 360 and Rise 360, which help users create interactive online courses without needing advanced technical skills. Storyline 360 allows for the development of custom e-learning courses, while Rise 360 is designed for ease of use and responsive design, making it suitable for various devices. Articulate differentiates itself from competitors through its user-friendly design, comprehensive features, and strong community support. The company's goal is to simplify the course creation process and empower users to deliver effective online training.

New York City, New YorkHeadquarters
2002Year Founded
$1,459.1MTotal Funding
SERIES_ACompany Stage
Consumer Software, EducationIndustries
501-1,000Employees

Benefits

Student debt repayment
401(k) savings
Supplemental insurance
Mental health sessions
Health savings account (HSA)
Life coaching
Flexible PTO
Fully remote
Well-being benefit
Medical insurance
Baby bonding leave
Child care assistance
Tuition reimbursement
Transgender benefit
Company matching donations
Abortion travel assistance
Service sabbatical
Cash for Change

Risks

Emerging e-learning platforms offer similar features at lower costs, increasing competition.
Rapid AI advancements could outpace Articulate's current offerings if not updated swiftly.
Data privacy concerns with AI integration may lead to regulatory scrutiny.

Differentiation

Articulate 360 offers a comprehensive suite of e-learning tools for diverse users.
Storyline 360 allows custom, interactive course creation without advanced technical skills.
Rise 360 provides ease of use and responsive design for mobile-friendly courses.

Upsides

Articulate's AI Assistant in Rise 360 enhances online course creation capabilities.
The $1.5 billion funding boosts Articulate's growth and innovation potential.
Rise Themes improve engagement and outcomes in e-learning experiences.

Land your dream remote job 3x faster with AI