Senior Business Transformation Architect, D365 F&O

About MCA Connect

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Description

Transformative engagements utilizing Microsoft solutions is a key differentiator for MCA Connect. We focus on helping our clients achieve their competitive potential by facilitating alignment of customer executive team vision and objectives for an engagement, and value-stream process area deep dive workshops. The Transformation Architect will have deep experience in transforming business operations from strategy through execution. A cross-functional knowledge of business operations and leading practices along with a collaborative team spirit is critical. This individual will also have a strong functional knowledge of D365 F&O / CE / ISVs, coupled with manufacturing and supply chain principles, and process improvement methods to enable client strategy.

Responsibilities

Facilitating Alignment of Customer Executive Team vision and objectives for an engagement

• Coaching Executives on development of SMART project objectives and priority
• Providing direction in development of the KPI measurements of success
• Defining “what success looks like” after engagement completion
• Building a framework for managing changes in their organization
• End state defined: “what does success look like” when live on new system
• Supporting executives in exploring AI-enhanced objectives, such as using AI analytics to define success metrics and change management frameworks.

Value Stream Process area deep dive workshops

• Examine business process flow with subject matter expert teams
• Identify requirements and user story scenarios for identified process - verified and ranked against objectives
• Develop overall systems road map and architecture with integration strategy, approach, and platform
• Collaborate with teams to identify AI opportunities in process flows, including automation and predictive modeling for manufacturing and supply chain.
• Assist in AI fit-gap analysis during requirements verification, mapping D365-integrated AI capabilities to user stories and objectives.

Additional Responsibilities

• Actively participate in a team-based work environment
• Lead executive sessions with clients to define their strategic intent
• Conduct and lead team sessions to define current and future state processes and requirements
• Link future state requirements to D365 Solution functionality and identify fit and gaps
• Build consensus with the MCA Connect team and client team on future state solution direction and architecture
• Present deliverables to senior executives and project teams
• Train and mentor other MCA Connect team members
• Contribute to team discussions on AI integration strategies for future-state architectures, ensuring alignment with client needs.

Qualifications

• Expertise with Microsoft Dynamics 365 / AX functionality in the Manufacturing / Distribution industries
• 15+ years of working with supply chain, manufacturing, and general business consulting or equivalent experience working for a manufacturing company; or equivalent combination of education and experience
• Experience managing and/or leading multiple Full Life Cycle ERP/CRM implementations required
• Strong process documentation and analysis capabilities
• Strong understanding of how ERP/CRM systems are designed and subsequent dependencies
• Strong presentation skills