Senior Backend Engineer (Endless Commerce)
Pear VCSalary not specified
- Full Time
- Senior (5 to 8 years)
€80,000 – €80,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Fintech, Enterprise SoftwareIndustries
Requirements
Candidates must have experience with Python and can also have extensive experience in Ruby on Rails, Node.js, Java, or C# in building SaaS tools and APIs. Familiarity with shipping and monitoring applications in production environments using tools like Datadog or Grafana is required, along with experience working collaboratively through a review process using versioning tools such as GitHub or GitLab. Applicants should have experience building scalable, fault-tolerant web applications optimized for heavy traffic, managing thousands of API calls per second, and handling hundreds of thousands of queries per second for multiple stores. Proficiency in DevOps tools and practices like Docker, Terraform, and Kubernetes is essential, as is the ability to explain projects from both a technical and business standpoint.
Responsibilities
The Senior Backend Engineer will design features, APIs, and models for a diverse range of merchants and shoppers. They will work closely with an engineering manager, product manager, and designer, collaborating with a team of seasoned senior engineers. The role involves participating in solving technical challenges to ensure the platform scales effectively, shipping features independently, and monitoring deployment success according to established criteria. Additionally, the engineer will assist customers by debugging and providing incident response as part of a support and on-call rotation.
Skills
API Design
Backend Development
Data Modeling
Shopify
E-commerce Integrations
Messaging Integrations
Authentication
Authorization
Gorgias
AI-powered customer service for e-commerce
About Gorgias
Gorgias provides an AI-powered customer service solution tailored for Shopify stores in the e-commerce sector. Its main service automates the customer support process by sorting, prioritizing, and tagging customer inquiries, known as "tickets," as they arrive. This automation minimizes the need for manual ticket management, allowing businesses to save time and resources. Gorgias' AI can also deliver instant resolutions to customer issues, enhancing the efficiency of support operations. Additionally, the platform enables businesses to create detailed customer profiles that include order history, loyalty status, and reviews, which helps support teams offer personalized service. Gorgias operates on a subscription model, generating consistent revenue while helping businesses improve their customer service and reduce support workloads. The company caters to a diverse range of clients, from small businesses to large corporations, all within the competitive e-commerce landscape.
Key Metrics
San Francisco, CaliforniaHeadquarters
2015Year Founded
$98.6MTotal Funding
SERIES_CCompany Stage
Consumer Software, AI & Machine LearningIndustries
201-500Employees