[Remote] Senior Atlassian Support Engineer at Zscaler

United States

Zscaler Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • U.S. citizenship
  • Bachelor's degree in computer science, information technology, or a related field
  • 3+ years experience in administration of Atlassian Jira Data Center or Jira Cloud products
  • Proficiency in SQL
  • Experience with scripting languages (e.g. Python and Groovy)

Responsibilities

  • Administer and maintain the Atlassian suite of tools, including JIRA and Confluence Data Center and associated plugins/add-ons
  • Manage complex workflows for syncing between Jira instances
  • Monitor the performance, availability, and security of Atlassian applications
  • Collaborate with development teams, project managers, and other stakeholders to understand their requirements and configure/customize the Atlassian tools
  • Develop and implement best practices and guidelines for using Atlassian tools
  • Provide training and support to users to ensure their effective utilization

Skills

Zscaler

Cloud-based cybersecurity and secure gateway services

About Zscaler

Zscaler provides cloud-based information security services, focusing on internet, web, and cloud security. Its platform functions as a secure gateway that inspects all internet traffic between users and applications, ensuring that threats are identified and stopped before they can access a client's network. This service is offered through a subscription model, allowing large enterprises and government organizations to select the level of security that meets their needs. Zscaler differentiates itself from competitors by offering a strong partner program that enhances market reach and provides partners with training and resources. The company's goal is to support secure digital transformation for its clients by delivering reliable security solutions.

San Jose, CaliforniaHeadquarters
2008Year Founded
$148.8MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees

Benefits

Comprehensive health plans
Supportive parental & family leave
On-demand learning & development
Company-sponsored volunteering
Global tuition assistance program
Guilt-free paid time off

Risks

Emerging cybersecurity firms may erode Zscaler's market share.
Economic downturns could impact Zscaler's subscription-based revenue model.
The retirement of CFO Mr. Canessa may lead to financial instability.

Differentiation

Zscaler offers a 100% cloud-based security platform, eliminating on-premise hardware needs.
The company is a Gartner magic quadrant leader for secure web gateways.
Zscaler's platform inspects all internet traffic, ensuring threats are neutralized pre-network.

Upsides

Zscaler's FY/25 guidance was revised upward, indicating strong financial performance.
The partnership with Bharti Airtel enhances Zscaler's zero-trust architecture offerings.
Zscaler's hiring of government experts strengthens its position in the public sector.

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