Closing Coordinator - West Coast
HometapSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, MortgageIndustries
Requirements
- Bachelor’s degree or Military experience
- At least 4 years of Agency Commercial Mortgage Loan Closing experience
- Keen understanding of Agency requirements as it relates to closing loans
- Good understanding of crossover relationships between Originations, Underwriting, Closing, Servicing and Asset Management
- Ability to operate with autonomy and limited supervision
- Ability to analyze issues and process information for sound decision making
- Ability to handle pressure of a busy mortgage finance company and independently meet strict corporate and GSE regulatory deadlines while maintaining high quality of service
- Superior customer service skills
- Detail oriented
- Self-motivated
- Advanced communication skills to express thoughts on complex matters
- Ability to independently comprehend and assess new information regarding investor and underwriting guidelines, and offer input on handling per company policies and processing procedures
- Ability to independently troubleshoot inconsistent information
- Ability to independently analyze complex information for real estate tax and insurance escrow analysis
- Sharp understanding of Agency requirements and Closing process for high level of Quality Control
- Preferred Qualifications
- 5+ years of Agency Commercial Mortgage Loan Closing experience
- 5+ years of Salesforce experience
Responsibilities
- Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement
- Guide deal team (Analyst and Coordinator) through transaction specific matters for timely and accurate completion
- Send clearly stated written requests or clear and concise verbal communications with customers, attorneys and other third parties to obtain additional information as needed
- Independently troubleshoot inconsistent information to ensure accurate information is utilized
- Perform real estate tax and insurance escrow analysis for closing
- Review title requirements for state specific mortgage attachments and/or state mortgage tax requirements
- Collaborate closely with Underwriting and Legal to work through transaction specific issues and independently think through and offer solutions when problems arise
- Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind, etc.)
- Meticulous review of work product to spot incorrect information
- Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations
- Verify underwriting and funding conditions are signed off prior to settlement
- Confirm loan information in all bank and GSE delivery systems/portals are accurate
- Review and work with closing counsel in the preparation and delivery of closing documents
- Review final settlement statement and Disbursement Ledger for accuracy and compliance, including verification of seller and lender credits, funds on deposit, and payoff of debt (if applicable)
- Follow up with closing/escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns
- Meet established productivity levels and turnaround times as set by Manager and effectively communicate reasoning when expectations need to be revised
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a remote position or does it require office work?
This information is not specified in the job description.
What salary or compensation can I expect for this role?
This information is not specified in the job description.
What key skills are required for the Senior Agency Closing Officer role?
The role requires a keen understanding of Agency requirements for closing loans, superior customer service skills, advanced communication skills, ability to analyze complex information, and being detail-oriented and self-motivated.
What is the team structure like for this position?
The role involves guiding a deal team consisting of an Analyst and Coordinator through transaction-specific matters.
What makes a strong candidate for this Senior Agency Closing Officer position?
Strong candidates operate with autonomy and limited supervision, handle pressure while meeting strict deadlines, independently troubleshoot issues, and offer solutions on complex matters.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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